Hi,

I need help for the following issue:
1) I had purchased a laptop of 33000 in the month of around july thinking that standard chartered would provide emi option
2) I called up the bank for converting into emi and they told that it can't be done because my outstanding balance is 48000 whereas available total balance is 52000. As the outstanding is more they did not do it
3) They told to make some payment and then they would convert it. I made a payment of 5000 and then asked for converting it.
4) They told that it's not possible again and so i requested to cancel my card. I assured that the total outstanding would be paid if emi option is available.
5) They denied that request.
6) Since August i have been making regular payment and today when i ask them to convert, they say that the transaction is 6 month old and so can't be done

Please let me know how should i take this forward.

Regards,
Manoj