Dear Sir
I have requested The Matter 3 Times on Phone to SBI Help Line and Wrote three mails stating that i have stopped using Card No. 4317575049634075 long time before after making all my dues cleared with SBI Bank know after i have seen CIBIL SBI Card has reported Some defalut after tracking the same i have seen some they have made in my account and i am still not able to get the information that what kind of chrges they have levied on me . Kindly interfare into the same . Please find Pasted below Communication i did with SBI Bank too
Still No response and i have again got the New Statement without any correctionand I have also made complaint on Phone and the complaint no is 0086610816638 .
Communication Starts from Here:------
fromsumit kapoor <sumit77us@yahoo.com>
to"feedback.gesbi" <feedback.gesbi@ge.com>
ccsumit77us@gmail.com,
info@cibil.net
dateWed, Aug 4, 2010 at 11:47 AM
subjectRe: <AUTO> 'CaseID=003-659-830' SBI Card Monthly Statement for Account Number: 4317575040368145
mailed-byyahoo.com
signed-byyahoo.com
Kindly Atleast revert me on the same. I am Attaching New Statement .
As you have reported the same to CIBIL.
Kindly Do Not Force me to Take help of our Esteemed Consumer Court
Regards
Sumit Kapoor
09216231777
From: feedback.gesbi <feedback.gesbi@ge.com>
To: sumit kapoor <sumit77us@yahoo.com>
Sent: Tue, July 6, 2010 12:33:10 AM
Subject: <AUTO> 'CaseID=003-659-830' SBI Card Monthly Statement for Account Number: 4317575040368145
Dear Sir/ Madam,
Thank you for writing to SBI cards.
This is a system-generated response to acknowledge receipt of your e-mail. The subject line contains the reference number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Our Customer Service Executives will revert to you through call or e-mail within 5 working days.
In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.
We would request you to mention your SBI Card Account / Card number and your present contact number in all your correspondence to enable us to process your request at the earliest.
Assuring you of our best services at all times.
Warm Regards,
SBI Cards Team
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-----Original Message-----
From: sumit kapoor [sumit77us@yahoo.com]
Sent: Sunday, Jul 4 2010 5:00PM
To: feedback.gesbi@ge.com [feedback.gesbi@ge.com]
Subject: SBI Card Monthly Statement for Account Number: 4317575040368145
I have stopped using this card long time before and not able to understand for what sending me statements and also i was not having any outsatnding against my card . Even i don't have card no by which i can open my statement
Regards
Sumit Kapoor
--- On Sun, 7/4/10, sbicards.statements@ge.com <sbicards.statements@ge.com> wrote:
From: sbicards.statements@ge.com <sbicards.statements@ge.com>
Subject: SBI Card Monthly Statement for Account Number: 4317575040368145
To: sumit77us@yahoo.com
Date: Sunday, July 4, 2010, 5:44 AM
Dear SUMIT KAPOOR,
Please find attached your Monthly Statement for SBI Card Account number 4317575040368145, dated 02 Jul 2010.
TO VIEW YOUR PASSWORD PROTECTED E-STATEMENT PLEASE ENTER YOUR 16 DIGIT PRIMARY CARD NUMBER ON OPENING THE STATEMENT.
We thank you for using the SBI Card and take pride in having you as our customer.
Assuring you of our best services at all times.
Best regards,
SBI Card
Note: We request you to add our email id sbicards.statements@ge.com to your contacts list to effect priority delivery by your email service provider.
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fromSumit Kapoor <sumit77us@gmail.com>
to"feedback.gesbi" <feedback.gesbi@ge.com>
ccinfo@cibil.net
dateTue, Aug 17, 2010 at 12:47 PM
subjectRe: <AUTO> 'CaseID=003-659-830' SBI Card Monthly Statement for Account Number: 4317575040368145
mailed-bygmail.com
hide details 12:47 PM (31 minutes ago)
Dear Sir
This is my 3rd complaint on phone also i have still not got any response from your side . The three Complaint Numbers are:-
0086610816638
0092140024542
0092280020694
My Card No. is
4317575049634075
PAN CARD No. is AHVPK3772B in which you have reported Default can you please clarify on the matter.
Regards
Sumit Kapoor
09216231777




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