I had a bad history with HSBC bank especially with my credit card debt. Hence I decided to settle all my dues with the HSBC bank. So i started engaging in settlement negotiations with their DSC. After i started my negotiations with them, i came to know that they have called up all my contacts (with whoever I had telephonic conversation for the past 1 year with my Airtel & Vodafone number). I use two numbers one of Airtel for official use & other is Vodafone for personal use. As soon as I heard complaints from my professional contacts & my relatives that they have recieved phone calls from a agency that I have taken a personal loan from them of 1.2 Lakhs (though i spent only 55 thousand from credit card and the rest was the interest & additional charges which HSBC has levied on me) and that I am a thief and not trying to evade the amount which I owe. Such type of call went to all my colleagues, clients, friends, relatives, etc. But since the agency had hidden their identity I didnt knew who its was. Though at the back of my mind i knew it was HSBC's agency. As that was the only bank I owed money.



Finally I settled my dues with HSBC and got my Settlement Letter. The first thing then I did was to start tracking on the calls which all my acquantainces has recieved. Since I doubted the HSBC agency, so I somehow started to flirt with the girl from that agency with whom i was in touch. In no time I could convince her for a date. There comes the shocking news. As I was having my date with the girl from HSBC's agency. I came to know that they had all my call records for the past 2 years, and that they only have called up all my contacts in my call records for the past 1 year, to create a pressure on me so that I can settle in a hurry and pay all the amount they have demanded. I was even shocked to hear that they got all my call records on a weekly/fortnightly basis for both the Vodafone & Airtel numbers.



I have posted this article to make you all aware of the misuse of our personal data which is being done by the major telecom service providers (Vodafone & Airtel) for their commercial benefits.

Hi,

I read your complaint. I would suggest you can go for consumer court since Airtel and Vodafone did not retained or Complied with their data protection policy. Providing call details to third parties is illegal. Go to court. I hope you will be called for a settlement with Airtel and Vodafone.

Ajay
(Lawyer)
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Originally Posted by AllenRodney

I had a bad history with HSBC bank especially with my credit card debt. Hence I decided to settle all my dues with the HSBC bank. So i started engaging in settlement negotiations with their DSC. After i started my negotiations with them, i came to know that they have called up all my contacts (with whoever I had telephonic conversation for the past 1 year with my Airtel & Vodafone number). I use two numbers one of Airtel for official use & other is Vodafone for personal use. As soon as I heard complaints from my professional contacts & my relatives that they have recieved phone calls from a agency that I have taken a personal loan from them of 1.2 Lakhs (though i spent only 55 thousand from credit card and the rest was the interest & additional charges which HSBC has levied on me) and that I am a thief and not trying to evade the amount which I owe. Such type of call went to all my colleagues, clients, friends, relatives, etc. But since the agency had hidden their identity I didnt knew who its was. Though at the back of my mind i knew it was HSBC's agency. As that was the only bank I owed money.



Finally I settled my dues with HSBC and got my Settlement Letter. The first thing then I did was to start tracking on the calls which all my acquantainces has recieved. Since I doubted the HSBC agency, so I somehow started to flirt with the girl from that agency with whom i was in touch. In no time I could convince her for a date. There comes the shocking news. As I was having my date with the girl from HSBC's agency. I came to know that they had all my call records for the past 2 years, and that they only have called up all my contacts in my call records for the past 1 year, to create a pressure on me so that I can settle in a hurry and pay all the amount they have demanded. I was even shocked to hear that they got all my call records on a weekly/fortnightly basis for both the Vodafone & Airtel numbers.



I have posted this article to make you all aware of the misuse of our personal data which is being done by the major telecom service providers (Vodafone & Airtel) for their commercial benefits.