Dear sir,

I booked the flight from Pune to Baglore on 17th april 2010 through makemytrip.com but status was not confirmed then i spoke to customer care and they told to refund my amount in 5 working days.
But After a week i got 1000 RS less amount in my account & got the the clarificction mail mail that they deduct the 1000 RS for cancellation chagres, but how i can go for cancellation when my flight was not confirmed ??
I agrued lot but they did't agree and yet am not getting my money ????

So i am asking to you 'When my flight was not confirmed then why should i bear the loss of 1000 Rs'.

PLS help me in this matter.

Booking ID - FLT000015167676 for makemytrip.com

Manish kachhwaha

Dear Manish Kachhwaha,

With reference to your post, kindly note that Rs. 1000 was deducted inadvertently and a refund for the same is under process. You may expect the same to reflect in your account within 7 business days.

Regards,

MakeMyTrip Care

sir
my agent Ms Travel Links at Visakhapatnam has collected full fare and handed over a super saver ticket waitlisted ticket with the gaurantee that it would get confirmed. how do i seek redressal for the trauma and embarassment