This is the mail from makemytrip. but still refund is not given.


Dear Dnyanesh,

Greetings from MakeMyTrip!

With reference to your cancellation request for Booking ID NF2514110450703, the refund has been processed and amount is credited into the same account that was used for payment. Kindly refer to the following details:

Booking ID: NF2514110450703
Refund Date: 25 October 2011
Refund Amount: INR 1200

Please note that if the refund is not yet reflecting in your account, then depending on your bank and its policies it may take additional 7 working days in case of credit card and 14 working days for payments made using any other mode. We, therefore, request you to kindly verify the same with your Bank/ Credit Card company.

In future, you can track the status of your refund by following the below steps:

1. Visit the following link:

https://support.makemytrip.com/customersupports.aspx

2. Click on "Check Refund Status" button.

3. Enter your MakeMyTrip Booking ID and contact number provided at the time of booking.

For any further assistance we are available round the clock on our toll free number 1-800-11-8747 (MTNL/BSNL)/1-800-102-8747 (All Major Mobile Operators)/ 0124-4628700 (Any Landline). You may also write to us through "Reply E-mail" or writing to service@makemytrip.com or visit us at Flights, Cheap Hotels at MakeMyTrip - India's No 1 Travel Site | Guaranteed Low Cost Air Tickets, Bus, Book Holiday Packages & Rail Tours Online.

We value your business with us and look forward in assisting you with all your travel plans.

Yours Sincerely,

Vijay Ramnani
MakeMyTrip (India) Pvt. Ltd.
103 Udyog Vihar Phase I
Gurgaon -122016 (Haryana)
All Major Mobile Operators: 1800-102-8747
Tel: 0124-4628747, 0124-2898747
E-Fax number is 0124 - 4781801
E-mail:Service@MakeMyTrip.Com

Dear Customer,

With reference to your post above, please note that our customer service representative will contact you within 24 hours to assist you further.

If you do not hear from us within that time, please write to us at triphelp@makemytrip.com and quote your Booking ID or reference number so we can retrieve details of your reservation promptly.

Regards,
MakeMyTrip Care

Dear Dnyanesh,

With reference to your post above, please note that our customer service representative has already contacted you regarding your refund issue. Your refund has been already processed by MakeMyTrip on 25th Dec 2011 and RRN number has also been shared with you over the mail.


Regards,
MakeMyTrip Care

The following mail I have received it from Make My trip on 15th December 2012 regarding confirmation of my refund amount INR 2734.00 in five days time but till date the money has not been credited in my account. If I reply to this mail it is bouncing back and my endeavor to contact them over phone has become vain.

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Dear Raamnath,

Greetings from MakeMyTrip!

With reference to your email and our telephonic conversation, we would be refunding the amount within 5 working days, which will reflect in your account within next 24 to 48 working hours once the refund is processed from our end. The refund would reflect in the account which was used while making the payment. Details for the same are as follows:

Booking ID: NF2513212192244
Refund Amount: INR 2734

Please note that, if the refund does not reflect within the timeline mentioned above, then depending on your bank and its policies it may take additional 7 working days in case of credit card and 14 working days for payments made using any other mode. We, therefore, request you to kindly verify the same with your Bank/ Credit Card company.

Additionally, you can track the status of your refund by following the below steps:

1. Visit the following link:

https://support.makemytrip.com/customersupports.aspx

2. Click on "Check Refund Status" button.

3. Enter your MakeMyTrip Booking ID and contact number provided at the time of booking.

For any further assistance we are available round the clock on our toll free number 1-800-11-8747 (MTNL/BSNL)/ 1-800-102-8747 (All Major Mobile Operators)/ 0124-4628700 (Any Landline). You may also write to us through "Reply E-mail" or writing to service@makemytrip.com or visit us at Flights, Cheap Hotels at MakeMyTrip - India's No 1 Travel Site | Guaranteed Low Cost Air Tickets, Bus, Book Holiday Packages & Rail Tours Online.

We value your business with us and look forward in assisting you with all your travel plans.

Yours Sincerely,

Devendra Jadeja
MakeMyTrip (India) Pvt. Ltd.
103 Udyog Vihar Phase I
Gurgaon -122016 (Haryana)
All Major Mobile Operators: 1800-102-8747
Tel: 0124-4628747, 0124-2898747
E-Fax number is 0124 - 4781801
E-mail:Service@MakeMyTrip.Com

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