G' Day,

Few days back I got a call from Aircel - Postpaid customer executive and convencied me to opt for their POSTPAID internet sevice instead of the current Aircel- prepaid internet service which I had already subscribed. At that time, I was told that as I am a corporate customer there wont be any Rental/One-off or any other charges and it will be full free service for first 3 months and only after that my billing cycle would start. However after a month of service I have received monthly bill of Rs.1882 which is totally unacceptable.

Also my credit limit is Rs.1000 however I am billed for Rs. 1882. Moreover I feel like I was cheated by the Customer executive & Aircel - Postpaid department for disturbing the previlages that I enjoyed in Aircel - Prepaid services and they have mislead me by providing false information. Below are my Aircel - Postpaid account details:

Account Number: 1-6420969385
Mobile Number: 8553016438

I request you to kindly investigate this issue and looking forward for relief/recover from losses that I have incurred.

Thanks in Advance
Pradeep
+91-8970020222