I got Tata Photon services I bring on the notice that too many disconnection occurred enclosed complete history on this following ( docket number 288072113 )~~M5870155 ( Tata Indicom phones on 9210000121) and finally they committed there is a fault on his network which is not to server services which mean problem till December 25th 2011 however I have copy from the customer care department .. My demand is if the service is worst on the during period bill has to adjust and given the Adjustment to user's ..but First they told me a bill amount and subsequently sent a bill with charges which were not told earlier. I specifically insisted on inquiring . Since they are TATAs they should not try to squeeze my hard earned money . I want TATA PHOTON to compensate me . Can you please ensure that they do it.

Following problem Occurred on Chatterpur Enclave New Delhi ..details given already .. if required copy I have

Thanks

BHAWNA

Originally Posted by BHAWNA29

I got Tata Photon services I bring on the notice that too many disconnection occurred enclosed complete history on this following ( docket number 288072113 )~~M5870155 ( Tata Indicom phones on 9210000121) and finally they committed there is a fault on his network which is not to server services which mean problem till December 25th 2011 however I have copy from the customer care department .. My demand is if the service is worst on the during period bill has to adjust and given the Adjustment to user's ..but First they told me a bill amount and subsequently sent a bill with charges which were not told earlier. I specifically insisted on inquiring . Since they are TATAs they should not try to squeeze my hard earned money . I want TATA PHOTON to compensate me . Can you please ensure that they do it.

Following problem Occurred on Chatterpur Enclave New Delhi ..details given already .. if required copy I have

Thanks

BHAWNA

Dear Ms. Bhawna,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned team verified previous complaints and found that connectivity speed issue during night times and spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.