broadband landline
Dear sir,
boss still now my problem no resolved Mr purshotam has called he saying personally i will follow and clear the issue today morning you people are asking doucument i already given to your person last mondy
till now is not activated
I have given complient regrds this on 22/1/12 you have taken time 1 st feb 2012and after
again i ahd called you have taken time 6th/2/2012 ,what you have done nothing except giving complient no ,
This kind pathtic service i was expected from you. and for this what ever the problems you people are created
and i was not given any request regarding on this i will go consumer forrum reagrding on this,
From: "121@in.airtel.com" <121@in.airtel.com>
To: hcecotech@yahoo.in
Sent: Friday, 3 February 2012 5:24 PM
Subject: Re: 7005444246 [|BAL|Qrc20302121402527743739|]
Dear Customer,
Ref: Email Dated 03-02-2012, regarding delay in reactivation for airtel account number 7005444246.
Thank you for writing to airtel and the opportunity to assist you.
We understand from your previous interactions that you have expressed concern and issue remains unresolved, we regret the inconvenience caused to you.
To address your concern, we have already forwarded your complaint regarding the delay in reactivation with the concerned team. Our team will be contacting you shortly with an update on the issue.
Thanks for your cooperation.
We hope that we have been able to fulfill your request suitably. Please do write in for any further assistance.
Warm Regards,
Imamsab Jamadar
customer care executive
bharti airtel limited.
Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
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https://ispeed.airtel.in/iVoiceFeedb...6CADEE117391FB 1 2 8 9 F7A81858F&refno=Qrc20302121402527743739
---------Original Message----------
From: hcecotech@yahoo.in
To: 121@in.airtel.com
Cc:
Sent: 03/02/2012 02:18:02 PM
Subject: Re: 7005444246 [|BAL|Qrc22301121301207594795|]
Dear sir/ Madam,
As per your commitment my no08041204188 has to reactive by feb1,i have given
complint 0n23 /1/ 12
still its not activated , i have given the document 30th of jan 2012 today is 3
,
Again i had called to customer care and they have given complint no 11199746
Shwetha she is ccr,
what happen this complint no which i was given earler 10703876 syeed mubaraq,
Still you people are doing same thing , if you cant reactive my line let me
know ,
From: "121@airtel.in" <121@airtel.in>
To: hcecotech@yahoo.in
Sent: Monday, 23 January 2012 1:42 AM
Subject: Re: 7005444246 [|BAL|Qrc22301121301207594795|]
Dear Customer,
Ref: Email dated 23-01-2012, concern regarding reactivation for airtel landline
number 08041204188.
Thank you for writing to airtel.
We would like to confirm that we had already registered a request with
reference number 10703876. Our team is working on the same and the request will
be resolved by 01-FEB-2012 03:00 PM.
We seek your cooperation in this regard.
It is our privilege to have you as our valued customer and would like to thank
you for your continued patronage. We look forward to a very warm and fruitful
association with you.
Please do write in for any further assistance.
Warm Regards,
Irshad.p
customer care executive
bharti airtel limited.
Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedb...px?info=7A9AF9
77091F21D7999F71C66A7D4345EA9ED2F5C9F2ABDDE2065A7E 02265A7EC2F58BADB2261A8E42C54B
8&refno=Qrc22301121301207594795
---------Original Message----------
From: hcecotech@yahoo.in
To: 121@in.airtel.com
Cc:
Sent: 23/01/2012 01:16:49 PM
Subject: Re: 7005444246 [|BAL|Qrc21201122201047447097|]
Account number 7005444246.the no which you have allocated to me
08041204188 the no is got disconnected i dont no for what reason,
from day 1 the i am having problems ,i have not requested any cancellation
and no one has not updating through phone or mail for any clarification,
now i was spoken to Mr sayeed mubarqh he is telling for re active
for the above no it will take 8 days,
In future what type service can i expect from you people
the person having patience there is limit you people are there
to solve the problem are create, because you are least bother about the
customer problems ,
why because sales people are out sourced and they are no way related to you
and service people are blaming sales and sales people are telling fake stories
this is showing how your sales people ,
I have send the so many mails may be you people seeing or not
anyhow if its not solved as per you TAT,
Then we should think about necessari legal actions,
you frastred the customer by giving wrong information i have
proof that your sales man has written and signed
Thanks & Regards
Rajesh BR
9739930566
From: "121@airtel.in" <121@airtel.in>
To: hcecotech@yahoo.in
Sent: Saturday, 21 January 2012 10:14 PM
Subject: Re: 7005444246 [|BAL|Qrc21201122201047447097|]
Dear Customer,
We regret the delay in responding to your mail.
Ref: Email dated 12-01-2012, regarding number change for your airtel account
number 7005444246.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
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