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complain against photon +

This is a discussion on complain against photon + within the Broadband forums, part of the Internet Services category; dear sir, my name is sanjay kumar tiwari and i purchased one photon+ connection on 3rd march 2010 from Tata ...

     
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Old 06-01-2010, 07:55 PM
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Default complain against photon +

dear sir,
my name is sanjay kumar tiwari and i purchased one photon+ connection on 3rd march 2010 from Tata tele services at Ulubari, guwahati. but still the device is not working and when i give complaint on 25.06.2010 to Tata tele services they gave one address of service center located at Panbazar Guwahati and i submit my device at that service center on 26.05.2010. but still i can't recieve any device and and one person of the service centre told me that you will received your photon+ in 2 or 3 weeks
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Old 06-01-2010, 09:22 PM
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dear sir,
my name is sanjay kumar tiwari and i purchased one photon+ connection on 3rd march 2010 from Tata tele services at Ulubari, guwahati. but still the device is not working and when i give complaint on 25.06.2010 to Tata tele services they gave one address of service center located at Panbazar Guwahati and i submit my device at that service center on 26.05.2010. but still i can't recieve any device and and one person of the service centre told me that you will received your photon+ in 2 or 3 weeks
Dear Customer,

Greetings from Tata Indicom!

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.

Please do write to us at customer.care@tatatel.co.in, with your contact details (address and connection details).

We assure you that we are committed to resolving the issue to your satisfaction.

Thanks and Regards
Customer Care
Tata Indicom.
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