Dear sir,

I have applied for Tikona Broadband connection on 2nd Jan 2012 but haven't got any response so far. On calling them I get assurance that someone will come to install the setup very soon but this is happening to me over 2 weeks although I was told It will not take more than 2 days.

I even tried to get my money refunded but it's also seems to be equally difficult. Hence I seek some help from you to resolve this.

Regards
Sayantan Chaudhury
ph no : 8792092005
email id : sayantan.scs@gmail.com
kadugodi,bangalore

Hi


Thank you for your mail,We have noted the details and the issue has been forwarded to the concerned department and would try to resolve this in 24- 48 business hours.


Regards
Tikona Services

Originally Posted by sayantan.scs

Dear sir,

I have applied for Tikona Broadband connection on 2nd Jan 2012 but haven't got any response so far. On calling them I get assurance that someone will come to install the setup very soon but this is happening to me over 2 weeks although I was told It will not take more than 2 days.

I even tried to get my money refunded but it's also seems to be equally difficult. Hence I seek some help from you to resolve this.

Regards
Sayantan Chaudhury
ph no : 8792092005
email id : sayantan.scs@gmail.com
kadugodi,bangalore

Hi,

Since yesterday i.e. 29.12.2011, my net connector (adaptor) was not working, today i.e. on 30.12.2011, I called on your toll free number for repair of the said part. Your employee Mr Vishal Durafhe helped me with smile and adaptor was replaced within 4 hours. Thanks for your service and really appreciate your service and very much satisfied.

Regards
Hasnainali

Originally Posted by sayantan.scs

Dear sir,

I have applied for Tikona Broadband connection on 2nd Jan 2012 but haven't got any response so far. On calling them I get assurance that someone will come to install the setup very soon but this is happening to me over 2 weeks although I was told It will not take more than 2 days.

I even tried to get my money refunded but it's also seems to be equally difficult. Hence I seek some help from you to resolve this.

Regards
Sayantan Chaudhury
ph no : 8792092005
email id : sayantan.scs@gmail.com
kadugodi,bangalore

Hi

We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. Our team has gone through the details, and as per update
Installation is completed and there is usage of 15 Gb from 2 Jan to 25 Jan 2012
User Id:- 1105349676, and Name:- SAYANTAN CHOUDHURY
Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service our Customer Care associate will be glad to assist you.



Regards,
Tikona Services

Originally Posted by sayantan.scs

Dear sir,

I have applied for Tikona Broadband connection on 2nd Jan 2012 but haven't got any response so far. On calling them I get assurance that someone will come to install the setup very soon but this is happening to me over 2 weeks although I was told It will not take more than 2 days.

I even tried to get my money refunded but it's also seems to be equally difficult. Hence I seek some help from you to resolve this.

Regards
Sayantan Chaudhury
ph no : 8792092005
email id : sayantan.scs@gmail.com
kadugodi,bangalore