i've paid 4 months rent in advance. my internet is not working since last 2 weeks.
They promise to rectify the problems within 48 hours, bur nobody has turned up from their side inspite of repetitive complaints in the last 2 weeks.

Originally Posted by ramanpreet singh

i've paid 4 months rent in advance. my internet is not working since last 2 weeks.
They promise to rectify the problems within 48 hours, bur nobody has turned up from their side inspite of repetitive complaints in the last 2 weeks.

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you kindly provide us your, Tata Indicom connection details or your alternate contact number to get in touch with you.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in .

Thanks and Regards
Customer Care
Tata Indicom.

I have asked for shifting of my broadband connection 1st on 30/8/2010. Ref no is 2076032. 2nd on 14/9/2010 ref no. 12871378. But no action is taken by your side. This has made me to decide on disconnecting your broadband connection. I know this is not going to make any difference to you. But being brand TATA which I am proud of I felt like informing you.

Photon data device stopped functioning after 7 months. The Service executive visited, felt sorry, promised to get back with alternate software and never turned back. Company with not gave any heeds to my complaints and give vivid reasons everytime I mailed them.
Manwar Singh Negi (negiviren@yahoo.co.in)

Originally Posted by dishish@vsnl.net

I have asked for shifting of my broadband connection 1st on 30/8/2010. Ref no is 2076032. 2nd on 14/9/2010 ref no. 12871378. But no action is taken by your side. This has made me to decide on disconnecting your broadband connection. I know this is not going to make any difference to you. But being brand TATA which I am proud of I felt like informing you.

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Indicom connection details, your e-mail id, or your alternate number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by Unregistered

Photon data device stopped functioning after 7 months. The Service executive visited, felt sorry, promised to get back with alternate software and never turned back. Company with not gave any heeds to my complaints and give vivid reasons everytime I mailed them.
Manwar Singh Negi (negiviren@yahoo.co.in)

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Indicom connection details, your e-mail id, or your alternate number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

I have taken a broadband connection by a/c no. 936966188 and tata indicom no. 9235622445. I have cleared my entire payment I.e. INR 2074 on 24 feb. 2011 and had placed a request to temporsrily stop the services. I was told that if I wont turn up within 3 months to resume the services the same would permanently stop. Later to one month after this incident I started getting calls from ur end to make the same amount for which I visited your rajpal plaza alambagh, lucknow stire and showed them the receipt which was made at their centre only erte denying that the rewuest has not been made for stopping the services. Moreover to this the limit had been crossed by the telecaller being a lady and specially being in service industry has no manners to talk to the customer. She used foul and abbusive language for telling that the payments have been made and to kindly check at her end. That was really shocking for me. My request is kindly check and stop harassing me for taking tata broadband connection.
Kindly look in to the matter
Fareen fatima
9235356014

Originally Posted by Unregistered

I have taken a broadband connection by a/c no. 936966188 and tata indicom no. 9235622445. I have cleared my entire payment I.e. INR 2074 on 24 feb. 2011 and had placed a request to temporsrily stop the services. I was told that if I wont turn up within 3 months to resume the services the same would permanently stop. Later to one month after this incident I started getting calls from ur end to make the same amount for which I visited your rajpal plaza alambagh, lucknow stire and showed them the receipt which was made at their centre only erte denying that the rewuest has not been made for stopping the services. Moreover to this the limit had been crossed by the telecaller being a lady and specially being in service industry has no manners to talk to the customer. She used foul and abbusive language for telling that the payments have been made and to kindly check at her end. That was really shocking for me. My request is kindly check and stop harassing me for taking tata broadband connection.
Kindly look in to the matter
Fareen fatima
9235356014

Dear Ms. Fatima,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Indicom.