My name is Saif Ahmad and having Tata Indicom WiMax connection with userid (sirfsaif@vsnl.net) from Gurgaon, Haryana. I am posting this complain that I have experienced very pathetic and disgusting services from Tata Indicom. It has been more than 2 months since internet connection installed at my home after paying 4 months advance. I have not been able to use Internet even for 2 days due to constant unavailability of internet connection.

I am residing in a 12 floor building and my flat locates at 10th floor. The dish for internet was installed at 1st floor at discretion of the person residing at 1st floor which is neither under my control nor under Tata communications. I m facing unplugged cable from Dish due to which I m helpless in using Internet.

It has been more than 15 days while registering my complaint but till date I have not received any resolution. I want to disconnect with their services and demanding refund of my money which I paid as 4 months advance.

Call Tata indicom customer service and get them to install the CPE on your balcony or on one of the room's windows whatever faces the nearest tower.

I have been using Tata's wimax broadband myself since September 2008 and apart from the initial one month or so I have never had any issues... I am not saying they are the best but they are better then some other ISP's like Sify for instance.

Give them a call if you havent yet and ask them to credit your account with the time that your internet connection has been down.

Please update us here as well on how it goes.

Thanks