i subscribed for mts broadband package of Rs. 349( approx) which provides 512 mb of usage. I recharged on 20-1-2012, used for some 4 hours, for facebook and watched 4 videos. from next day computer was on repair for 10 days. when i got it back. Broadband connection says balance is nil. I don't understand how 512 mb is gone within a matter of just 4 hours that too without downloads, only surfing and mere 4 videos. the response from company neither of any help nor convincing.

kindly help me with this.

deepak nayak

My name is Deepak Nayak and my number is 9739905020, currently staying at udupi, Karnataka.

I subscribed for mts broadband package of Rs. 349( approx) which provides 512 mb of usage. I recharged on 20-1-2012, used for some 4 hours, for facebook and watched 4 videos. from next day computer was on repair for 10 days. when i got it back. Broadband connection says balance is nil. I don't understand how 512 mb is gone within a matter of just 4 hours that too without downloads, only surfing and mere 4 videos. the response from company neither of any help nor convincing.


Thank You

My name is Deepak Nayak and my number is 9739905020, currently staying at udupi, Karnataka.

System says the message must be of 200 characters atleast, so i copied every thing again, below.

I subscribed for mts broadband package of Rs. 349( approx) which provides 512 mb of usage. I recharged on 20-1-2012, used for some 4 hours, for facebook and watched 4 videos. from next day computer was on repair for 10 days. when i got it back. Broadband connection says balance is nil. I don't understand how 512 mb is gone within a matter of just 4 hours that too without downloads, only surfing and mere 4 videos. the response from company neither of any help nor convincing.


Thank You

Originally Posted by deepak_mn87

My name is Deepak Nayak and my number is 9739905020, currently staying at udupi, Karnataka.

System says the message must be of 200 characters atleast, so i copied every thing again, below.

I subscribed for mts broadband package of Rs. 349( approx) which provides 512 mb of usage. I recharged on 20-1-2012, used for some 4 hours, for facebook and watched 4 videos. from next day computer was on repair for 10 days. when i got it back. Broadband connection says balance is nil. I don't understand how 512 mb is gone within a matter of just 4 hours that too without downloads, only surfing and mere 4 videos. the response from company neither of any help nor convincing.


Thank You

Hi,
As per our records, the customer service team had contacted but you are not responding. Do get in touch with us in case you would like to have further discussion.
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