After making number of attempts at VIGHNAHAR INFOTECH, Reliance web world and lodging complaint with following appellate authorities repeatedly with no response for the last six months, I am making this complaint to your office -

datacard.support@relianceada.com
Rcomappellateauthority.Mumbai@relianceada.com
serviceassurancecell@relianceada.com
Rcomnodalofficer.Mumbai@relianceada.com


I had kept my data card under safe custody from Nov 11, 2009 and accordingly request was placed at the above mentioned centre. For the first month billing was correctly done and subsequently regular(full) bill was raised against me. Despite informing personally NO SR number was given to me and only verbal assurance was given that the bill will be correctly sent from the next month with correction from retrospective effect. Unfortunately nothing happened.
It is also brought to your notice that the regular billing started without any request from my side. I have NOT even used data card once thereafter.
Your immediate attention is requested to close the issue and send me the correct bill to clear the dues. TAT for the same may please be conveyed to me.

Regards

Sunil Sharma
Head Service Quality and Customer Satisfaction
Retail Operations
ICICI Bank Ltd
Mumbai
Mob - 9987087263

sir,
during use of reliance gprs on the website nokia.com in the advertisement tag under download just on click it subscribe me for unknown service on 02-07-2010 but next day the tag disappear & my balance deducted by Rs.99 also customer care refused to help my no. is 08010070239

they are deducting balance on their wish , on continuous complaint they are not entertaining my complaint numbers are 151594086 , 151598963 , 151600296 . Poor Customer Care response they use bad language ,