My name is Anupam Chopra ( user id:314773115381 ) and I purchased 1495 plan a month ago & gave Rs.1500 to the representative. I was told I will get free installation and Modem Free. Thereafter, I even got a verification call before installation that I will be on 1495 plan and will get free installation and modem.

Now I have received a bill of Rs.1866 ( Bill no. 100000119000635 ) and when I inquired Costumer care, they told me I am on 999 plan and I am charged for installation and modem.

I gave Reliance representatives the call (Who all sold me the plan) and they told it is customer care fault and you need not pay the bill but after 3 days when I asked them to give me a proof of that I need not pay the bill and it was there fault, they have stopped picking up my calls for last 10 days.

These are numbers of those representative and senior guys.
9094780963- Junior guy
9171521068- Rajesh Senior Guy
9380803038- Santosh - Senior Guy

I am just too frustrated now as my internet will get disconnected in 2 days now ( Got a mail from reliance)

I want JUSTICE. I dont give a shit about the 1500 that I have lost, but I want to put these Fraud reliance guys behind Bars.

PS: out of the 45 days, 17 days internet was not working. Don't get Reliance Broadband.

Regards,
Anupam Chopra
9940421741