Dear Sir/Madam,
Relaince Data Card No: 9380994345
Contact No : 9791155850
Reliance Customer Request ID : 158694973
Location: TamilNadu/Chennai/Minjur/601203
I wish to bring it to your notice about how Wireless Broadband Service Companies cheats consumers.
I purchased a Reliance Netconnect BB+ and asked for a demo. The salesperson connected the demo device to a laptop and asked me to perform a speed test. I got speeds of <1Mbps. The salesperson assured me that on an average I should expect speeds ranging from 500-600 kbps. Reliance's website mentioned that the minimum guaranteed speed is 256kbps.
I came home and activated my above datacard and for first 2 months i got what they guarenteed above. But from 3rd month onwards, test connection showed a meagre 40kbps speed. I waited and waited in the hope that speed will improve and I had conducted multiple speed tests and the speed varied from 20kpbs to 40kbps occasional higher bursts. This was less than the minimum guaranteed speed.
So I called up the customer care number and enquired about the problem. They are not answering me properly anytime.
I asked them if a refund was possible They replied back with a "NO"!
So it looks like I am being cheated with a datacard that offers worst speeds at Rs 1000/month! I have to pay full amount despite for Reliance hiding the true status of their network from me (at the time of purchase) and despite not even providing the minimum guaranteed 256kbps speed!
They are surely taking consumers for a ride!
I am tempted to just get my connection disconnected. Forget the 1600 Rs I paid for Data Card Purchase. But before I do that I thought it was important to bring this to notice of all prospective buyers.

Dear Sir/Madam,
Relaince Data Card No:9381035685
Contact No : 8220339507
Location: TamilNadu/cuddalure/neyveli township/607801
I wish to bring it to your notice about how Wireless Broadband Service Companies cheats consumers.
I purchased a Reliance Netconnect + and asked for a demo. The salesperson connected the demo device to a laptop and asked me to perform a speed test. I got speeds of <2Mbps. The salesperson assured me that on an average I should expect speeds ranging from 500-600 kbps. Reliance's website mentioned that the minimum guaranteed speed is 256kbps.
I came home and activated my above datacard and for first 2 months i got what they guarenteed above. But from 3rd month onwards, test connection showed a meagre 40kbps speed. I waited and waited in the hope that speed will improve and I had conducted multiple speed tests and the speed varied from 20kpbs to 40kbps occasional higher bursts. This was less than the minimum guaranteed speed.
So I called up the customer care number and enquired about the problem. They are not answering me properly anytime.
I asked them if a refund was possible They replied back with a "NO"!
So it looks like I am being cheated with a datacard that offers worst speeds at Rs 800/month! I have to pay full amount despite for Reliance hiding the true status of their network from me (at the time of purchase) and despite not even providing the minimum guaranteed 256kbps speed!
They are surely taking consumers for a ride!
I am tempted to just get my connection disconnected. Forget the 1600 Rs I paid for Data Card Purchase. But before I do that I thought it was important to bring this to notice of all prospective buyers.