I had raised a complaint (#11197807) regarding a refund of Rs 1497 which was deducted from my ICICI Bank account for 3 failed online recharge through siffy official website for recharge of my account on 12th Jan 2012.

The login ID used is parthib_sarkar.

Despite multiple followup with the customer care, they are not confirming the status from their side and now they are not responding to my emails.

They have just mentioned that the minimum number of days they take for a refund is 20-25 days but they are not confirming my request status even after 23 days!!!

This is really disgusting and I'm sure Indian Govt must have laid down a law reagrding maximum time any service provider can take for online recharge failure refunding.

I want to see these faulty service provider in court.

Any help in this regard would be highly appreciated.

Thanks,
Debasmita