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Sify Broadband - Poor and unprofessional Service

This is a discussion on Sify Broadband - Poor and unprofessional Service within the Broadband forums, part of the Internet Services category; Hi, I have been using Sify broadband internet service since last 5 months and I am facing terrible problem with ...

  1. #1
    Junior Member
    Join Date
    Jun 2010
    Posts
    2

    Default Sify Broadband - Poor and unprofessional Service

    Hi,
    I have been using Sify broadband internet service since last 5 months and I am facing terrible problem with the service. My internet is not working for last 2 months. I first called my area sify provider from whom I have taken the connection but he never showed up. After calling him repeated he started ignoring my calls. I have opened around 5-6 problem tickets with Sify customer care but the tickets got closed without getting the services up. I am very tired of calling of the customer care or following up with the Sify management. They dont even transfer my call to their managers to escalate the issue. I am not at all interested in continuing with this internet provider. All I need is my rental which I paid for the not working service (750/-)plus the istallation charges(1000/-).
    Kindly request the consumer court here, to help me in getting back my 1750/- money back. This internet provider has mentally disturbed me and also a loss to my business.

    Thanks,
    Shweta Daga

  2. #2
    Junior Member
    Join Date
    Jun 2010
    Posts
    2

    Default Sify Broadband- Poor and Unprofessional Service

    Hi,
    I have been using Sify broadband internet service since last 5 months and I am facing terrible problem with the service. My internet is not working for last 2 months. I first called my area sify provider from whom I have taken the connection but he never showed up. After calling him repeated he started ignoring my calls. I have opened around 5-6 problem tickets with Sify customer care but the tickets got closed without getting the services up. I am very tired of calling of the customer care or following up with the Sify management. They dont even transfer my call to their managers to escalate the issue. I am not at all interested in continuing with this internet provider. All I need is my rental which I paid for the not working service (750/-)plus the istallation charges(1000/-).
    Kindly request the consumer court here, to help me in getting back my 1750/- money back. This internet provider has mentally disturbed me and also a loss to my business.
    My Sify User id is : Shweta_sify10.

    Thanks,
    Shweta Daga

  3. #3
    Unregistered
    Guest

    Default Sify

    R. Ramaraj
    Chief Executive Officer
    R_Ramaraj@sifycorp.com

    George Zacharias
    President & Chief Operating Officer
    Georgezach@sifycorp.com

    Rahul Swarup
    President - Enterprise Solutions
    Rahul_Swarup@sifycorp.com

    Shrikant P. Joshi
    President - Access Media
    Shrikantjoshi@sifycorp.com

    S.Hari Kumar
    Vice President - eLearning
    harikumar_s@sifycorp.com

    David Appasamy
    Chief Communications Officer
    david_appasamy@sifycorp.com

    Ajit G. Abraham
    Chief Human Resources Officer
    Ajit_A@sifycorp.com

    Rustom Irani
    Chief Technology Officer
    Rustom_Irani@sifycorp.com

    Avinash J
    President - Hosting Services
    Avinash_J@sifycorp.com

    Anil K Ahuja
    Chief Financial Officer
    anil_ahuja@sifycorp.com

    Suchint Murali
    Head -CustomerCare
    M_Suchint@sifycorp.com

    Charumathy
    Senior Manager-South
    charu_v@sifycorp.com

    Kashiana C
    Senior Manager-North
    kashiana_c@sifycorp.commailto:

    Kayzad Hiramanek
    Senior Manager-West
    kayzad_hiramanek@sifycorp.com

    Manas Dash
    Territory Manager-East
    manas_das@sifycorp.commailto:

    Suchitra Immanuel
    Manager Operations
    suchitra_Immanuel@sifycorp.com


    mailto: customercare@satyam.net.in
    mailto: sales@sifycorp.com
    mailto: invest@sifycorp.com

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