Dear Sir/ Madam,
I have been defrauded by Rs 6015 on the pretext of Broadband Connection.

I enrolled to Tata Communications Broadband service by paying three months of payment in advance of Rs 6015. The engineer installed the connection but it wasn't working so he told me SMPS problem and agreed to come again after big fuss.
After 3 days, he showed up and showed my wife that internet is working and took the signature.
When I came back, it wasn't working and it is not working since then. After following up for a week with following gentlemen, I requested disconnections via email. Its been 15 days and no news on that. Whenever I remind them by email, I get a call asking why and someone will contact me later but nothing..
How do I get my money back? Can I file FIR in police and approach Consumer Court for harassment and cheating.
Person whom I talked-
Mallikarjun Nisanki -9881888882
Kapil Diwedi -96733 37335
Hashya deep Dave- 922 55 04668

Regards,
Arvind
Account#ACC003869465

Originally Posted by aakvisa@aol.com

Dear Sir/ Madam,
I have been defrauded by Rs 6015 on the pretext of Broadband Connection.

I enrolled to Tata Communications Broadband service by paying three months of payment in advance of Rs 6015. The engineer installed the connection but it wasn't working so he told me SMPS problem and agreed to come again after big fuss.
After 3 days, he showed up and showed my wife that internet is working and took the signature.
When I came back, it wasn't working and it is not working since then. After following up for a week with following gentlemen, I requested disconnections via email. Its been 15 days and no news on that. Whenever I remind them by email, I get a call asking why and someone will contact me later but nothing..
How do I get my money back? Can I file FIR in police and approach Consumer Court for harassment and cheating.
Person whom I talked-
Mallikarjun Nisanki -9881888882
Kapil Diwedi -96733 37335
Hashya deep Dave- 922 55 04668

Regards,
Arvind
Account#ACC003869465

Dear Mr. Arvind,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata broadband connection details, e-mail id and your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Docomo.