Hi,

I am a current tata indicom broadband user.
I have recently changed my address, and so had raised a request to shift my broadband connection as well. The request was raised 10 days back and i havent heard about any progress being done on my request.
I had called teh nodal officer office, they said that the issue has been escalated, but that was the response 3 days back and still i could not see any action been taken on my request.
I have sent a chain of flamming mails, but just got a response from the auto response machine.
I am way beyond frustration.
I have requested them to take their connection out and discontinuee the service. but they say, "maam we understand your problem, and it will be done in 24 hrs."

I am fed up, and just wish to drag the srvice provider to court and teach them a lesson.

please suggest me a way to get this done. I can take no more of the repetitive responses that i get from the TATA broadbang customer care service, which is pathetic.

Originally Posted by Unregistered

Hi,

I am a current tata indicom broadband user.
I have recently changed my address, and so had raised a request to shift my broadband connection as well. The request was raised 10 days back and i havent heard about any progress being done on my request.
I had called teh nodal officer office, they said that the issue has been escalated, but that was the response 3 days back and still i could not see any action been taken on my request.
I have sent a chain of flamming mails, but just got a response from the auto response machine.
I am way beyond frustration.
I have requested them to take their connection out and discontinuee the service. but they say, "maam we understand your problem, and it will be done in 24 hrs."

I am fed up, and just wish to drag the srvice provider to court and teach them a lesson.

please suggest me a way to get this done. I can take no more of the repetitive responses that i get from the TATA broadbang customer care service, which is pathetic.

Dear customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Indicom broadband connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Indicom.