To,
Tata Indicom,
Baddi, Distt. Solan (Himachal Pradesh)
Sub:-Regarding surrender of A/c No. 936166050.
Dear Sir/Madam,
I am using Tata Photon + service as above mention No. from last 2-3 Month, I paid all bill in time. I requested to change plan from Rs. 500/- to Rs. 1500/- (15 GB Plan) through request ID No. 227043955 dated 06th July-10, talk with Mr. Gyanender and hi confirm me that my plan changed with effect from same time. Conformation mail as below
MAIL-DATED 06-07-10
Dear Customer,

Thank you for calling our call center.
To help us serve you better, please let us know your experience on the way your call was handled.
If you are SATISFIED, please click on the link below to respond;
https://www.tatatele.in/ComplaintTra...7583&Value=YES
And if DIS-SATISFIED, please click on the link below to respond;
https://www.tatatele.in/ComplaintTra...77583&Value=NO

Thank you for your feedback.
Have a nice day!

Yours Sincerely,
Tata Indicom
(This is an auto generated mail. Please do not reply.)
After that I received a mail from Tata indicom that your uses are approaching your credit limit as below
MAIL-DATED 16-07-10
Dear Customer
At Tata Indicom, it is our endeavour to bring to you, our valued-customer, world-class products and services.
In our effort to protect and safeguard your interests, we monitor your usage regularly. This also ensures that you do not get any surprises when you receive your bills.
We have observed your current usage on your Photon Plus number 9218191459 has crossed your credit limit. We, therefore, request you to please make an interim payment of Rs. 2883(two thousand eight hundred and eighty three)which will be credited to your account. The due amount in the forthcoming bill will be reduced accordingly. We would request you to make the payment at the earliest to enjoy uninterrupted service.
For any further clarifications, please feel free to call us any time at 121 from Tata Indicom number or 1800-266-121 from any phone, our toll free customer care numbers. We shall be glad to assist you. You may also visit our website Tata Indicom for our payment outlets & alternate payment options.

Warm regards,
Pavan Kabra
Customer Service Operations
Tata Indicom
Phone 121(Toll Free from Tata Indicom Phone)
1800-266-121 (Toll Free from any Phone
I called again on customer care on when my services was stopped as request ID 229130717 talk with Mr. Gurdeep I explain all detail as above again it was continue on 21st July as request ID 229265651 talk with Satnam Kaur and she update my complaint and service was open after call from service department through Prabhjit Kaur again as mail below
Dear Mr/Ms SUNIL KUMAR

Greetings from Tata Indicom!

Thank you for using our services.

This is with reference to the concern expressed over the Service for your Tata Indicom number 9218191459.

We regret for the inconvenience caused to you.

We would like to inform you that your complaint has been registered for the given number and the docket number for the same is 229421677. This issue would be resolved by 26-JUL-10. We request you to kindly make a note of the docket number for your future correspondence.

For any assistance please feel free to call us at 121 our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on 9218000121

Our Photon customers can get in touch with us on 1800-266-121(Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Mr. Deepak Singhon 9218000555in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Thanks and Regards,
Prabhjit Kaur
Customer Care HIMACHAL PRADESH
Tata Teleservices Limited
Ph: 1726550387
I called again on customer care on when my services was stopped as detail below
Int ID 628940702 26th July 2010 Sarabjeet Kaur 33Min
Int ID 628940702 26th July 2010 Ranjeet 4-5 Min
Int ID 629002051 26th July 2010 Devender, Mahinder, 40 Min
Int ID Cut the Call 27th July 2010 Umar Mukhtyar
No result of all communication, customer service so poor, no body listen my problem and my services disconnected, I fadup due to stop my working, I donot have time so much for talking with customer care. So you are requested to adjust my all security money, and make full & final detailed bill after all adjustment and send me by mail or hard copy.
Now finally I m going to surrender your Tata Photon+, I will deposit your USB device also, I not required further. You are requested to clear all matter after that checking all details and do the needful as earliest.
Thanking You

Sunil Kr. Jangir
9857741166, 9816041166

whenever i call to customer care to 1800-266-121 doesn't connect my call from non tata no.from tata no.it get connected..............plz give customer care no.