Hi,
I bought one tata photon+ postpaid connection (mob no:9234669545) and got it activated on 23rd aug,2011.I got the confirmation mail from tata photon about my documents verified status.But from 5th of september,2011 it got deactivated without any notice.The concerned persons are also not taking any response regarding this.It has become a long pending issue now and i want to escalate this issue against the concerned service provider.Please take proper action for this issue.

Regards,
Arun Shrivastava
Mob No: 9431450318
Advocate

Originally Posted by arun_shrivastava

Hi,
I bought one tata photon+ postpaid connection (mob no:9234669545) and got it activated on 23rd aug,2011.I got the confirmation mail from tata photon about my documents verified status.But from 5th of september,2011 it got deactivated without any notice.The concerned persons are also not taking any response regarding this.It has become a long pending issue now and i want to escalate this issue against the concerned service provider.Please take proper action for this issue.

Regards,
Arun Shrivastava
Mob No: 9431450318
Advocate

Dear Mr. Arun,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your Tata Photon Plus connection has been disconnected due to Negative Address Verification. Hence, kindly request you to resubmit your documents in Tata Indicom Public Office or TVS/TVH to get your device activated.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Indicom.