I got the notice for 1800+ which i have not used, but I have logged a complaint immediately saying
I have lost the device but got a feed back that cannot stop immediatly as you have to pay all amount.

which is quite disgusting at a point where there is an emergency of misuse and some body uses the
whole limit and I have to suffer.

I called up lawer notice number and assured for settlement and the phone was not answered and hangged
with a statement that you have pay it not settlement.

called customer care to re-activate my connection am ready to use but refused do that.

i also logged complaint to check my network coverage issue which i was facing they said NO first take
new connection then rest.

this seems no co-operation statements all with dead locks quite disappointing with award winner tata photon.

Looking forword for pasitive response or settlement.

THanks
Sha

Originally Posted by Unregistered

I got the notice for 1800+ which i have not used, but I have logged a complaint immediately saying
I have lost the device but got a feed back that cannot stop immediatly as you have to pay all amount.

which is quite disgusting at a point where there is an emergency of misuse and some body uses the
whole limit and I have to suffer.

I called up lawer notice number and assured for settlement and the phone was not answered and hangged
with a statement that you have pay it not settlement.

called customer care to re-activate my connection am ready to use but refused do that.

i also logged complaint to check my network coverage issue which i was facing they said NO first take
new connection then rest.

this seems no co-operation statements all with dead locks quite disappointing with award winner tata photon.

Looking forword for pasitive response or settlement.

THanks
Sha

Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Indicom.