I am Mr. AK Singh was purchased a Tata Photron+ Mobile Broadband DATA Card on 26 Sep 2010 which was not connected properly till date. I have been make many calls to customer care and they just assure me the engineer will be sent to your home to resolve the ibid broblem, but no one visit my home and the problem is till alive. I have also registered my complaint on 29th and 30th Sep 2010. But no response from the company till date. I have lost ten days of free uses due to this incident. Now I want to resolve my problem of connecting the Internet and get back my lost 10 days of free uses.

The details of are as Under :-

TATA PHOTON NO - 9268392698
BILL No - 34647 dt 26 Sep 2010
Purchased from - Wizard Digitek Computer Pvt Ltd, C-6/233, Yamuna Vihar, Delhi-53
Complaint registered at TATA PHOTON+ custmer care - Ptc-0734877108 dt 29 Sep 10
Ptc-0734969401 dt 30 Sep 10

Originally Posted by aksinghbihar

I am Mr. AK Singh was purchased a Tata Photron+ Mobile Broadband DATA Card on 26 Sep 2010 which was not connected properly till date. I have been make many calls to customer care and they just assure me the engineer will be sent to your home to resolve the ibid broblem, but no one visit my home and the problem is till alive. I have also registered my complaint on 29th and 30th Sep 2010. But no response from the company till date. I have lost ten days of free uses due to this incident. Now I want to resolve my problem of connecting the Internet and get back my lost 10 days of free uses.

The details of are as Under :-

TATA PHOTON NO - 9268392698
BILL No - 34647 dt 26 Sep 2010
Purchased from - Wizard Digitek Computer Pvt Ltd, C-6/233, Yamuna Vihar, Delhi-53
Complaint registered at TATA PHOTON+ custmer care - Ptc-0734877108 dt 29 Sep 10
Ptc-0734969401 dt 30 Sep 10

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by aksinghbihar

I am Mr. AK Singh was purchased a Tata Photron+ Mobile Broadband DATA Card on 26 Sep 2010 which was not connected properly till date. I have been make many calls to customer care and they just assure me the engineer will be sent to your home to resolve the ibid broblem, but no one visit my home and the problem is till alive. I have also registered my complaint on 29th and 30th Sep 2010. But no response from the company till date. I have lost ten days of free uses due to this incident. Now I want to resolve my problem of connecting the Internet and get back my lost 10 days of free uses.

The details of are as Under :-

TATA PHOTON NO - 9268392698
BILL No - 34647 dt 26 Sep 2010
Purchased from - Wizard Digitek Computer Pvt Ltd, C-6/233, Yamuna Vihar, Delhi-53
Complaint registered at TATA PHOTON+ custmer care - Ptc-0734877108 dt 29 Sep 10
Ptc-0734969401 dt 30 Sep 10

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that your reported complaint has been resolved.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.