Hi Sir,

This is disgusting, Enough is Enough....As per my plan I can avial 10 GB for night and 2 GB for Morning and I use as per your "Huawai Access Manager Gateway" which is showing my daily downloaded data is 634. kb and monthly not more than 17 mb. also, I have already talk to your NodalOfficer that my Credit Limit will Rs 1500. I cant go more than, but, they are sending me bill more than my uses

Latest Bill as per you guys 2250 approx. Now, I dont want your connection, please disconect and pay my Rs 3000 for Photon+..I dont need it. enough is enough....

Regards
Deepak Kukreti
Mobile 9717488677



From: himanshu kukreti <hem0505@yahoo.com>
Subject: Complaint Against Overcharging
To: nodalofficer.delhi@tatatel.co.in
Cc: customercare.delhi@tatatel.co.in, hem0505@yahoo.com
Date: Thursday, 20 August, 2009, 9:21 PM

Hi,

I have just bought photon+ hardly a month before. I got its first bill and glad to hear that company had disconnected my connection before informed me and when I called customer care executive... he told me that your Credit Limit is Rs1500 per month which I have crossed so they done there job well. No bill has sent me before disconnection also saying your executive that I had to pay my bill first than they allow to access on internet. So I paid my bill. Its was Rs 1622 by your executive after that Just for confirmation I call customer care again for the same and found still I have to make for approx Rs 600-700. Your customer care executive saying you’re billed and Unbilled (bill Unbilled) amount is above Rs 2000. So I need clarification what you understand by CREDIT LIMIT.( If my Credit Limit is Rs 1500 how’ come my bill would be above Rs 2000) moreover I have my own records that my usage is not more 3 GB I don’t how they guys calculate. I am so fade up and now, I have requested you I don’t want this connection more…

Please help me to disconnect it and send my Rs 3500 back which I have spent on your that expensive device



Name Deepak Kumar Kukreti
Mobile No 9891772872.