Myself suresh shukla. my data card no. is 09223565247 and account no. is 980147712I suffered a lot due to TATA photon billing.on 25 sep 2011 I purchased tata photon plus data card. plan for internet service is Photon plus 2GB @Rs 750. I asked about billing cycle or period but they didnot say anything at that time. After a week they sent a bill of period from 25/09/11 to 08/10/11 of Rs. 1606. Its really fraud. I am really upset and make up my mind to disconnect this service and went to tata photon gallery they said demand another Rs. 1000 for disconnection. My usage are not so much. I have all proofs but they even not to listen. Total amount paid is Rs.2606 and I disconnected that service . After two weeks again service started without any information and again they sent bill of Rs.398. Its really Irritating and I am in really upset due to this kind of torture from TATA service. I want back my money which I paid to TATA photon of Rs.2606 without using internet sevice.

Originally Posted by sai782

Myself suresh shukla. my data card no. is 09223565247 and account no. is 980147712I suffered a lot due to TATA photon billing.on 25 sep 2011 I purchased tata photon plus data card. plan for internet service is Photon plus 2GB @Rs 750. I asked about billing cycle or period but they didnot say anything at that time. After a week they sent a bill of period from 25/09/11 to 08/10/11 of Rs. 1606. Its really fraud. I am really upset and make up my mind to disconnect this service and went to tata photon gallery they said demand another Rs. 1000 for disconnection. My usage are not so much. I have all proofs but they even not to listen. Total amount paid is Rs.2606 and I disconnected that service . After two weeks again service started without any information and again they sent bill of Rs.398. Its really Irritating and I am in really upset due to this kind of torture from TATA service. I want back my money which I paid to TATA photon of Rs.2606 without using internet sevice.

Dear Mr. Suresh,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number 292349597. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

Originally Posted by TataIndicom

Dear Mr. Suresh,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number 292349597. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

Dear Mr. Suresh,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.


1. Regarding the complaint bearing vide docket number 292349597
We would like to inform you that, concerned team tried to contact you on the given alternate number but unable to establish the contact. Hence, we request you to kindly provide us your valid alternate contact number.
2. Regarding the cancellation
We would like to inform that, your complaint bearing vide docket number 292868021 has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Docomo.