sir, i purchased tata photon from vriti infotech ltd noida though tele calling on 19 may 10, they promised me to active it immdatly, and they collected relevant document from me, still today it is not activated. they are not attending me. please do the justice

Originally Posted by nepal ch ghosh

sir, i purchased tata photon from vriti infotech ltd noida though tele calling on 19 may 10, they promised me to active it immdatly, and they collected relevant document from me, still today it is not activated. they are not attending me. please do the justice

Dear Customer,

Greetings from Tata Indicom!

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.

Please do write to us at customer.care@tatatel.co.in, with your contact details (address, application number and mobile number).

We assure you that we are committed to resolving the issue to your satisfaction.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by Unregistered

Dear Customer,

Greetings from Tata Indicom!

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.

Please do write to us at customer.care@tatatel.co.in, with your contact details (address, application number and mobile number).

We assure you that we are committed to resolving the issue to your satisfaction.

Thanks and Regards
Customer Care
Tata Indicom.

Dear Customer

Greetings from Tata Indicom!

We are still awaiting your contact details.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

I have purchased a Tata Photron+ Mobile Broadband service data Card by attracting their advertisement speed to 3.1 mbps on in the middle of August, 2010. Till now I did not get proper speed. I have requested Photon+ with many service requests regarding the low speed issue, few of those request were closed without any resolution and without any confirmation/notice to me. I mailed the same issue in detail to nodalofficer.kar@tatatel.co.in and sent reminders as well, but did not receive any response. The Photon+ SLA for a service request is 24hrs and my recent request raised on 5th Oct is still in open and no response from photon+. Please advise me.

Acc No: 907197592
Tata Indicom No :9243304623

Originally Posted by Unregistered

I have purchased a Tata Photron+ Mobile Broadband service data Card by attracting their advertisement speed to 3.1 mbps on in the middle of August, 2010. Till now I did not get proper speed. I have requested Photon+ with many service requests regarding the low speed issue, few of those request were closed without any resolution and without any confirmation/notice to me. I mailed the same issue in detail to nodalofficer.kar@tatatel.co.in and sent reminders as well, but did not receive any response. The Photon+ SLA for a service request is 24hrs and my recent request raised on 5th Oct is still in open and no response from photon+. Please advise me.

Acc No: 907197592
Tata Indicom No :9243304623

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by Unregistered

I have purchased a Tata Photron+ Mobile Broadband service data Card by attracting their advertisement speed to 3.1 mbps on in the middle of August, 2010. Till now I did not get proper speed. I have requested Photon+ with many service requests regarding the low speed issue, few of those request were closed without any resolution and without any confirmation/notice to me. I mailed the same issue in detail to nodalofficer.kar@tatatel.co.in and sent reminders as well, but did not receive any response. The Photon+ SLA for a service request is 24hrs and my recent request raised on 5th Oct is still in open and no response from photon+. Please advise me.

Acc No: 907197592
Tata Indicom No :9243304623

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that our team spoke to you through the registered complaint vide the docket number 239213991 and informed about the resolution to you. Hope the information is clear and useful to you.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Sir, I purchased Tata photon+ from vriti info tech Ltd Noida through tele calling on 12 Apr 2011(device delivered by 10.30pm), they promised me to active it immediately, and they collected relevant document from me, still today it is not activated. they are not attending me. they are doing very poor response..i have lost around Rs.500/- for mobile communication. please do the justice..i don't want this kind of service..please give me refund. I'm totally disappointed. I want to go surrender this device. My contact no:09741193055. My mail Id;ssthil@gmail.com Tata photon No.9242488819. Tata Photon PEID ; A000002D42D0002. Bill Receipt No.10659.

Originally Posted by Unregistered

Sir, I purchased Tata photon+ from vriti info tech Ltd Noida through tele calling on 12 Apr 2011(device delivered by 10.30pm), they promised me to active it immediately, and they collected relevant document from me, still today it is not activated. they are not attending me. they are doing very poor response..i have lost around Rs.500/- for mobile communication. please do the justice..i don't want this kind of service..please give me refund. I'm totally disappointed. I want to go surrender this device. My contact no:09741193055. My mail Id;ssthil@gmail.com Tata photon No.9242488819. Tata Photon PEID ; A000002D42D0002. Bill Receipt No.10659.

Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been registered vide docket number PRR077208655. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards,
Customer Care,
Tata Indicom.

Originally Posted by Unregistered

Sir, I purchased Tata photon+ from vriti info tech Ltd Noida through tele calling on 12 Apr 2011(device delivered by 10.30pm), they promised me to active it immediately, and they collected relevant document from me, still today it is not activated. they are not attending me. they are doing very poor response..i have lost around Rs.500/- for mobile communication. please do the justice..i don't want this kind of service..please give me refund. I'm totally disappointed. I want to go surrender this device. My contact no:09741193055. My mail Id;ssthil@gmail.com Tata photon No.9242488819. Tata Photon PEID ; A000002D42D0002. Bill Receipt No.10659.

Dear Customer,

Greetings from Tata Indicom!

We would like to inform you that, we have verified your records and found that your Tata photon plus has been activated on 23-Apr-2011.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards,
Customer Care,
Tata Indicom.

Sir, I purchased Tata photon+ from vriti info tech Ltd Noida through tele calling on 20 May2011(device delivered by 2.00pm), they promised me to active it immediately, and they collected relevant document from me, still today it is not activated. they are not attending me. they are doing very poor response..i have lost around Rs.100/- for mobile communication. please do the justice..i want active with in 30 min. I'm totally disappointed.but 30 min not activemy Tata photon plus than i will to go surrender this device. My contact no:09711354906. My mail Id;raja.lumding@gmail.com. Tata Photon kitno ; A100001263201f. Bill Receipt No.795

Originally Posted by Unregistered

Sir, I purchased Tata photon+ from vriti info tech Ltd Noida through tele calling on 20 May2011(device delivered by 2.00pm), they promised me to active it immediately, and they collected relevant document from me, still today it is not activated. they are not attending me. they are doing very poor response..i have lost around Rs.100/- for mobile communication. please do the justice..i want active with in 30 min. I'm totally disappointed.but 30 min not activemy Tata photon plus than i will to go surrender this device. My contact no:09711354906. My mail Id;raja.lumding@gmail.com. Tata Photon kitno ; A100001263201f. Bill Receipt No.795

Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, our concerned team tried to contact you but unable to establish the contact, hence, we request you to kindly provide your Tata photon number, which will assist us in doing the needful.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.

Dear Customer Care,

this is to bring you kind notice that kindly cancelled my Tata Photon+ Postpaid No 9212561190, which i purchased on 06/07/11 and not used till yet.i try to call on your toll free no1800266121 for more then 5 hour busy continue 04:10 Pm to 09:30 Pm on (07/07/2011) now i am not try more then my limit.

Originally Posted by Loveleen

Dear Customer Care,

this is to bring you kind notice that kindly cancelled my Tata Photon+ Postpaid No 9212561190, which i purchased on 06/07/11 and not used till yet.i try to call on your toll free no1800266121 for more then 5 hour busy continue 04:10 Pm to 09:30 Pm on (07/07/2011) now i am not try more then my limit.

Dear Mr. Singh,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, as we discussed regarding toll free number not connecting you properly, any issues like speed problem, billing issue, any other issue you can contact us through our E- mail, or you can call us, which will assist us in doing the needful.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.