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Tata Photon+ Post Paid connection bill

This is a discussion on Tata Photon+ Post Paid connection bill within the Broadband forums, part of the Internet Services category; Hi This is Gaurav Sinha,I am tata photon+ customer with number 9266940542 .I bought tata photon+ for the internet in ...

  1. #1
    Junior Member
    Join Date
    Dec 2011
    Posts
    4

    Angry Tata Photon+ Post Paid connection bill

    Hi

    This is Gaurav Sinha,I am tata photon+ customer with number 9266940542 .I bought tata photon+ for the internet in feb 2011 with this connection they offered me a handset and its for use.But handset is not working,i called to customer care excutive so change more than 20 times but no response.

    After using one month i paid the bill did not use after that.Then in october they again generate a bill of 1091 Rs again i paid and with that i gave a application to stop the services.But they are still creating bill and i fed up with Tata photon+ services.

    If any tata photon+ executive has read it please call me at 9540762906.

    I am so much angry.

    Regards
    Gaurav

  2. #2
    Senior Member
    Join Date
    May 2010
    Location
    Hyderabad
    Posts
    971

    Default

    Quote Originally Posted by sinhagaurav010 View Post
    Hi

    This is Gaurav Sinha,I am tata photon+ customer with number 9266940542 .I bought tata photon+ for the internet in feb 2011 with this connection they offered me a handset and its for use.But handset is not working,i called to customer care excutive so change more than 20 times but no response.

    After using one month i paid the bill did not use after that.Then in october they again generate a bill of 1091 Rs again i paid and with that i gave a application to stop the services.But they are still creating bill and i fed up with Tata photon+ services.

    If any tata photon+ executive has read it please call me at 9540762906.

    I am so much angry.

    Regards
    Gaurav

    Dear Mr. GAURAV,

    Greetings from Tata Docomo!

    We sincerely apologize for the inconvenience caused to you.

    We would like to inform you that, your complaint has been registered vide docket number 290321521
    . We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

    Thanks and Regards,
    Customer Care,
    Tata Docomo.

  3. #3
    Junior Member
    Join Date
    Dec 2011
    Posts
    4

    Default

    Quote Originally Posted by TataIndicom View Post
    Dear Mr. GAURAV,

    Greetings from Tata Docomo!

    We sincerely apologize for the inconvenience caused to you.

    We would like to inform you that, your complaint has been registered vide docket number 290321521
    . We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

    Thanks and Regards,
    Customer Care,
    Tata Docomo.
    Hi

    Thanks and i appreciate your response.If you please clear my balance and email me prove of clearance.I will thankful to you and remove this complain because i fed up with calls of your executive for payment that distract me from my work.

    Regards
    Gaurav

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