hello ,
Sir i bought my tata photon with samsung laptop from forum mall ,bangalore on 28 feb 2010.with a plan of paying 1500 rupees (first two month 15 gb usage without rental and next 4 month 2gb extra if i go for my furthur plan).As i was unaware of thre bill date system and started my service aftr activation from 7 march-7 april -20 april......yesterday they call center ppl calld me and informed that u need to p[ay the amount to avail the facility ok. they calculated from 7-20 march as one month and second as 20 -20 april......so i got 5 gb extra usage in the 1st month they are saying...........no got 2710 amount to pay.

my photon nmber is 9243515538
my account nmber 906545177
activated on 7 march 2010.
now the connection they have disconnected !
what to do know?
please reply itz urgent and as soon as possible

Originally Posted by Unregistered

hello ,
Sir i bought my tata photon with samsung laptop from forum mall ,bangalore on 28 feb 2010.with a plan of paying 1500 rupees (first two month 15 gb usage without rental and next 4 month 2gb extra if i go for my furthur plan).As i was unaware of thre bill date system and started my service aftr activation from 7 march-7 april -20 april......yesterday they call center ppl calld me and informed that u need to p[ay the amount to avail the facility ok. they calculated from 7-20 march as one month and second as 20 -20 april......so i got 5 gb extra usage in the 1st month they are saying...........no got 2710 amount to pay.

my photon nmber is 9243515538
my account nmber 906545177
activated on 7 march 2010.
now the connection they have disconnected !
what to do know?
please reply itz urgent and as soon as possible

Dear Customer

Greetings from Tata Indicom!

We would like to inform you that we have verified your bill and found that the billing is correct and you have been charged as per your usage.

We have forwarded the bill copy to your email id registered with us for your kind perusal.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in .

Thanking you
Customer Care
Tata Indicom.