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Tata Photon + Slow Speed and Faulty Device

This is a discussion on Tata Photon + Slow Speed and Faulty Device within the Broadband forums, part of the Internet Services category; i am very frustated because of tata photon device speed I would like to reject this photon service immediately Please ...

     
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  #26  
Old 03-20-2011, 10:11 PM
sushil gudadhe
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Unhappy slow speed at about 10kb/s

i am very frustated because of tata photon device speed
I would like to reject this photon service immediately
Please help me
sometime the page even doesnot open
They told me the speed of this device 3.1 mbps
The real speed is 10 kbps
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  #27  
Old 03-21-2011, 06:18 PM
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Join Date: May 2010
Location: Hyderabad
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Quote:
Originally Posted by sushil gudadhe View Post
i am very frustated because of tata photon device speed
I would like to reject this photon service immediately
Please help me
sometime the page even doesnot open
They told me the speed of this device 3.1 mbps
The real speed is 10 kbps
Dear Mr.Sushil

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Indicom connection details, your e-mail id, or your alternate number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
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  #28  
Old 03-26-2011, 10:26 PM
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Default Tata photon speed is dam slow

I have been using tata photon since 9 months.Initially for 1 month speed was good.But after then speed is very slow.They advertises that speed could be up to 3.1 mbps.With speed I am really frusted.I would not recommend photon to anyone
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  #29  
Old 04-20-2011, 12:18 PM
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very irritable speed... the speed should be 153 kbps but I feel disgusted to inform that every 2 secs. the speed becomes 0.00kbps. The company should be ashamed of their services. Due to such irritable speed I have lost over 10,000 rupees in net bookings. Isn't the company responsible for such shameles services?
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  #30  
Old 04-21-2011, 01:50 PM
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Join Date: May 2010
Location: Hyderabad
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Quote:
Originally Posted by Unregistered View Post
I have been using tata photon since 9 months.Initially for 1 month speed was good.But after then speed is very slow.They advertises that speed could be up to 3.1 mbps.With speed I am really frusted.I would not recommend photon to anyone
Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata photon plus connection details, your e-mail Id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Please mail us at Customer.care@tatatel.co.in .

Thanks and Regards,
Customer Care,
Tata Indicom.
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  #31  
Old 04-21-2011, 01:54 PM
Senior Member
 
Join Date: May 2010
Location: Hyderabad
Posts: 971
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Quote:
Originally Posted by Unregistered View Post
very irritable speed... the speed should be 153 kbps but I feel disgusted to inform that every 2 secs. the speed becomes 0.00kbps. The company should be ashamed of their services. Due to such irritable speed I have lost over 10,000 rupees in net bookings. Isn't the company responsible for such shameles services?
Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata photon connection details, your e-mail Id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Please mail us at Customer.care@tatatel.co.in .

Thanks and Regards,
Customer Care,
Tata Indicom.
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