Last 2 weeks i continuously made complaint regarding to internet speed of my device.
Evn a representative came to my place n checkd the speed ws just 90kbps.
My plan cover 5gb @ upto 3.1 mbps . If not that atleast i expect 1 mbps .
Their representative sent a mail to the network team n said they will contact me in 2-3 days .
Neither a mail neither a call from their side . I evn sent them a reminder mail but again no reply .
I am very dissappointed about how they treat their customer . No feedbacks nor complaints are taken seriously .

Originally Posted by ameen

Last 2 weeks i continuously made complaint regarding to internet speed of my device.
Evn a representative came to my place n checkd the speed ws just 90kbps.
My plan cover 5gb @ upto 3.1 mbps . If not that atleast i expect 1 mbps .
Their representative sent a mail to the network team n said they will contact me in 2-3 days .
Neither a mail neither a call from their side . I evn sent them a reminder mail but again no reply .
I am very dissappointed about how they treat their customer . No feedbacks nor complaints are taken seriously .

Dear Ms Ameen,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

Originally Posted by TataIndicom

Dear Ms Ameen,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

Dear Ms Ameen,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Docomo.