i called for demo for tikona broadband connection. at that time one of the emplyee came to my home that belongs to sale section of tikona and said ur house is in our range and collect the payment(1500/-).after two days when another employee came for installation , he said ur house is out of our coverage area when i ask for my money back, they said due to our company policy we would more than 15 days .
tikona employee wanted to achieve thier commision thats why they gave me wrong information it was compeletely fraud thats why i registered complaint against tikona .
kindly see my matter as soon as possible

Hi


We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:
1. User id:-
2. Registered contact number:-
Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you

Email Us :-- tikona.services@gmail.com


Regards
Tikona Services

Originally Posted by ravi wadhawa

i called for demo for tikona broadband connection. at that time one of the emplyee came to my home that belongs to sale section of tikona and said ur house is in our range and collect the payment(1500/-).after two days when another employee came for installation , he said ur house is out of our coverage area when i ask for my money back, they said due to our company policy we would more than 15 days .
tikona employee wanted to achieve thier commision thats why they gave me wrong information it was compeletely fraud thats why i registered complaint against tikona .
kindly see my matter as soon as possible

I have called so many time in Tikona call centre but none has understood my problem in such better way then him. This person has understand my problem and solved my problem with resolution .He is very genuine person. This person is working very good and doing his job smartly. Request you to appreciate him and promote him. This person has taken my follow-up and he gave me call back and solved my problem. He is very much dedicated to his work. Request you to tell HR to keep this person as Role model and recruit Agents.
I had been using Tikona for quite sometime, so far so good. However recently just had a little hitch in the device. But, as always your executives were quite helpful and quick with their response and attending our problem. Thanks.
Value for money, good service and reliable and fast high speed internet, to say the least for Tikona. Keep up the quality!

Originally Posted by ravi wadhawa

i called for demo for tikona broadband connection. at that time one of the emplyee came to my home that belongs to sale section of tikona and said ur house is in our range and collect the payment(1500/-).after two days when another employee came for installation , he said ur house is out of our coverage area when i ask for my money back, they said due to our company policy we would more than 15 days .
tikona employee wanted to achieve thier commision thats why they gave me wrong information it was compeletely fraud thats why i registered complaint against tikona .
kindly see my matter as soon as possible