I have given a cheque for ZMR2999 plan to Tikona on 7th november 2011, and still even on 3rd december its is unattended. I am consistently calling tikona customer care for the same and have called atleast 3- 4 times but didnt had any response, visited customer care office twice but they always assure that the connection will be done within 2 days. each and every time I am being assured I do wait for 2-3 days as a responsible citizen as every corporate has some method of working, still no response. Finally getting frustrated called up branch manager Mr. Prashant Shah on 2nd december, he assured that he had discussed the issue in conference and by hook or crook he will arrange the connection on 3rd december, still no response.

This is the status of the company that even manager cant mind his words.
know I am damn frustrated and willing to go for legal proceedings. Can anyone suggest how to approach consumer court or I can directly approach through any high court advocate??

We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:
1. User id:-
2. Registered contact number:-
Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you

Email Us :-- tikona.services@gmail.com


Regards
Tikona Services

Originally Posted by Maulikshah19

I have given a cheque for ZMR2999 plan to Tikona on 7th november 2011, and still even on 3rd december its is unattended. I am consistently calling tikona customer care for the same and have called atleast 3- 4 times but didnt had any response, visited customer care office twice but they always assure that the connection will be done within 2 days. each and every time I am being assured I do wait for 2-3 days as a responsible citizen as every corporate has some method of working, still no response. Finally getting frustrated called up branch manager Mr. Prashant Shah on 2nd december, he assured that he had discussed the issue in conference and by hook or crook he will arrange the connection on 3rd december, still no response.

This is the status of the company that even manager cant mind his words.
know I am damn frustrated and willing to go for legal proceedings. Can anyone suggest how to approach consumer court or I can directly approach through any high court advocate??

every thing is being repeated multiple times but of no use, the person Mr. Prashant Shah has still not got a time to send any subordinator for connection. Now invariably I am being forced to go for legal formalities.
user id- 1102693355
reg. no. 09623128505.

Hi

Thank you for your mail,We have noted the details and the issue has been forwarded to the concerned department and would try to resolve this in 24- 48 business hours.


Regards
Tikona Services

Originally Posted by Maulikshah19

every thing is being repeated multiple times but of no use, the person Mr. Prashant Shah has still not got a time to send any subordinator for connection. Now invariably I am being forced to go for legal formalities.
user id- 1102693355
reg. no. 09623128505.