I want to disconnect my Tikona connection (Id: 1103768708.) due to issue faced .

Reason: I have been regularly harassed by Tikona in spite of paying all bills in time.
Somewhere in your account the amount is not updated and in call you guys accept also but never resolve any tickets.

The story is same since last 4-5 months and I have called customer care at least 30 times.
Few of the tickets raised are: 1-1963109557 , 1-1990759097 , 1-1963109557 , 1-2071030832 , 1-2140681820.
Even they say you will get call in 2 hours/24 hours but i never get.

Unnecessarily I get calls for paying bills in fact I have paid all.

i dont want to disconnect but due to discomfort i have to.