Tikona broadband service in delhi worst, I never recommended tikona.
22nd November Tikona broadband installed in my home at first day internet working after that day there is no network. tikona engineer never resolve this problems. After 2 week I request to disconnect my connection and refund my money I called 1800-20-9427 multiple times but no one responded their customer care never received the disconnection call and keep customer on hold forever or drop the call instead

15th December I wrote to customercare@tikona.in regarding disconnect my connection and refund my money. But till date there is not proper response regarding my refund but their billing department generating monthly bill and no reply on mails

Ticket no. 1-2078521349
My account no.1104871820

They have taken double payment, Even after their staff has confirmed and having all the details , they haven't refund me as well, they are cheater have taken cash as well as check from me and no refund yet..its been a month...

Un-organised management and billing department

Originally Posted by bishan

Tikona broadband service in delhi worst, I never recommended tikona.
22nd November Tikona broadband installed in my home at first day internet working after that day there is no network. tikona engineer never resolve this problems. After 2 week I request to disconnect my connection and refund my money I called 1800-20-9427 multiple times but no one responded their customer care never received the disconnection call and keep customer on hold forever or drop the call instead

15th December I wrote to customercare@tikona.in regarding disconnect my connection and refund my money. But till date there is not proper response regarding my refund but their billing department generating monthly bill and no reply on mails

Ticket no. 1-2078521349
My account no.1104871820

Hi

we are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:
1. User ID:-
2. Registered contact number:-
please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our customer care associate will be glad to assist you

email us :-- tikona.Services@gmail.Com

Regards
Tikona Services

Originally Posted by bishan

Tikona broadband service in delhi worst, I never recommended tikona.
22nd November Tikona broadband installed in my home at first day internet working after that day there is no network. tikona engineer never resolve this problems. After 2 week I request to disconnect my connection and refund my money I called 1800-20-9427 multiple times but no one responded their customer care never received the disconnection call and keep customer on hold forever or drop the call instead

15th December I wrote to customercare@tikona.in regarding disconnect my connection and refund my money. But till date there is not proper response regarding my refund but their billing department generating monthly bill and no reply on mails

Ticket no. 1-2078521349
My account no.1104871820