This is to kindly inform you that i purchased a new connection of
tikona on 3/12/2011 and paid the amount of Rs.1250 to the sales
representative for activating 549 plan but the plan activated at my
account activation is 449.
I have been calling and registering complaint at the the tikona
customer care and to the sales representative as well but no action
has yet been taken and further i have always been wrongly guided.
I have sent the scanned copy of the receipt of payment to the zonal officer and the customer care but still no referraal has been done ,infact they are asking me to pay amount of 300 again to change plan to 549.
I demand strict actions and renewal of my plan with extended validity
of the lapse period .
Contact as soon as possible.

(USER ID : 1105062272)
REGISTERED MOBILE NO. : 09311097668

Hi Apoorv,

I have the similar complaint also. (just check the post for Tikona wibro on 8thDec11)
You know I paid 1500 here in Blore on 22nd Nov for connection of ADBB 849 but when i checked in the portal it was shown as I paid 1200 so i got the connection for ADBB549 plan. Like you I have already send the scanned copy, called & raised complaint to customer care , all of no use. So i raised the complaint here in this forum. So even as a suggestion, you should also check in the portal about the amount it shows in the portal if correct or not....

Thanks & Best Regards, Partha.

Hi Apoorv

Thank you for your mail,We have noted the details and the issue has been forwarded to the concerned department and would try to resolve this in 24- 48 business hours.


Regards
Tikona services

Originally Posted by Apoorv Gaur

This is to kindly inform you that i purchased a new connection of
tikona on 3/12/2011 and paid the amount of Rs.1250 to the sales
representative for activating 549 plan but the plan activated at my
account activation is 449.
I have been calling and registering complaint at the the tikona
customer care and to the sales representative as well but no action
has yet been taken and further i have always been wrongly guided.
I have sent the scanned copy of the receipt of payment to the zonal officer and the customer care but still no referraal has been done ,infact they are asking me to pay amount of 300 again to change plan to 549.
I demand strict actions and renewal of my plan with extended validity
of the lapse period .
Contact as soon as possible.

(USER ID : 1105062272)
REGISTERED MOBILE NO. : 09311097668

Hi

We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:

1. User id:-

2. Registered contact number:-
Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you


Email Us :-- tikona.services@gmail.com


Regards

Tikona Services

Originally Posted by parthasarathiojha

Hi Apoorv,

I have the similar complaint also. (just check the post for Tikona wibro on 8thDec11)
You know I paid 1500 here in Blore on 22nd Nov for connection of ADBB 849 but when i checked in the portal it was shown as I paid 1200 so i got the connection for ADBB549 plan. Like you I have already send the scanned copy, called & raised complaint to customer care , all of no use. So i raised the complaint here in this forum. So even as a suggestion, you should also check in the portal about the amount it shows in the portal if correct or not....

Thanks & Best Regards, Partha.

Hi,

Thanks for at least repying to the complain.

Please find my details below.

My userid is : 1104950568
Registered Mobile No : 9243492324
And i have sent at least 3-4 e-mail to the tikona customer care from my mail id : parthasarathiojha@yahoo.com

Hope this time my concern/complaint will be addressed.

Thanks & Best Regards, Partha.

Originally Posted by tikona.services

Hi

We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:

1. User id:-

2. Registered contact number:-
Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you


Email Us :-- tikona.services@gmail.com


Regards

Tikona Services

Hi

Thank you for your mail,We have noted the details and the issue has been forwarded to the concerned department and would try to resolve this in 24- 48 business hours.


Regards
Tikona services

Originally Posted by parthasarathiojha

Hi,

Thanks for at least repying to the complain.

Please find my details below.

My userid is : 1104950568
Registered Mobile No : 9243492324
And i have sent at least 3-4 e-mail to the tikona customer care from my mail id : parthasarathiojha@yahoo.com

Hope this time my concern/complaint will be addressed.

Thanks & Best Regards, Partha.