Tikona WI-BRO service
Dear sir
This is to bring into your kind notice I had applied for disconnection of internet service provided byTikona WI-BRO service. I had repeatedly written emails regarding disconnection and settlement of dues but all in vain. In spite of repeated efforts the keeps sending me bills and does not disconnect the service. The email I wrote are mentioned below with all details.
The Forum is kindly requested to take necessary action against the harrassing company.
Fwd: disconnection of all services (reference Number is : 1-2057728459)
Shekhar Varshney
31/12/2011
to customercare
This mail is for reference regarding disconnection. And have not received any words in reply of my request mail.I think that you are in capacity to help us out.Kindly stop the billing and settle the our account as soon as possible.
Dear Sir ,
The above communication is for your kind information .In which I have asked for the discontinuation of the services /stop billing/and settlement of my account.Even though you people have not stopped the billing process and I am receiving the mail regarding the payment of bills for which I've not used.Kindly rectify the same else I take the help Honorable Consumer Court to resolve the issue. I hope you people understand and cooperate me in this matter.
Thanks regards
For Balaji Marketing Services
Shekhar Varshney
---------- Forwarded message ----------
From: Customercare <customercare@tikona.in>
Date: 10 December 2011 07:05
Subject: RE: disconnection of all services
To: shekhar varshney <shekharvslko@gmail.com>
Dear Mr. Varshney ,
Greetings from Tikona !
This is with reference to your e-mail regarding request for cancellation of your Tikona Wi-Bro account.
The request has been forwarded to the concerned department for necessary action and they will be in touch with you.
Your reference Number is: 1-2057728459 . Kindly retain this for future reference purpose.
In case of any further assistance, please call 1-800 209 4276 or write us at customercare@tikona.in.
We are committed to serve you the best and value your association with us.
Regards,
Harshal P.
Tikona Care
W: Tikona Wireless Broadband Plans | Internet Services Provider | Broadband Plans, Wi-Fi plans high quality
From: shekhar varshney [mailto:shekharvslko@gmail.com]
Sent: Friday, December 09, 2011 1:18 PM
To: Nagesh Prasad
Cc: Customercare
Subject: Fwd: disconnection of all services
Dear Mr. Nanesh Prasad
This mail is for reference regarding disconnection. And have not received any words in reply of my request mail.I think that you are in capacity to help us out.Kindly stop the billing and settle the our account as soon as possible.
Thanks & regards
Shekhar Varshney
For Balaji Marketing Serevices
---------- Forwarded message ----------
From: shekhar varshney <shekharvslko@gmail.com>
Date: 27 November 2011 13:42
Subject: disconnection of all services
To: customercare@tikona.in
Dear Sir/madam
This to inform you that our user id is 1104517661.As we are not satisfied with your services and we are opting for disconnection of any kind of services of TIKONA(
Tikona WI-BRO service)
So kindly settle the account immediately.
Thanks and regards
Shekhar Varshney
For Balaji Marketing Services
SRF: 50000013899217
USER ID:1104517661
Customer Account Number 115982664
Billing Account Number 115926746
Service ID 1104517661
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Originally Posted by shekhar.lkw
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