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unnecessary deduction of balance

This is a discussion on unnecessary deduction of balance within the Broadband forums, part of the Internet Services category; SIR, I AM A REGULAR USER OF TATA PHOTON WHIZ WIRELESS INTERNET. I HAVE AN INTERNET CONNECTION OF TATA PHOTON ...

  1. #1
    Junior Member
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    Jul 2010
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    1

    Default unnecessary deduction of balance

    SIR,
    I AM A REGULAR USER OF TATA PHOTON WHIZ WIRELESS INTERNET. I HAVE AN INTERNET CONNECTION OF TATA PHOTON WHIZ NO.9207344988 AND THEY PROVIDES THE PREPAID PLAN OF UNLIMITED DATA DOWNLOAD OF RS.849/- PER MONTH. I REGULARLY RECHAGRE ON DUE DATE. MY COMPLAIN IS THAT, THEY DEDUCT MY BALANCE UNNECESSARY, IF CALL TO CUSTOMER CARE THEY CAN'T NOT LISTEN ANY THING. KINDLY DO YOUR LEVEL BEST. THANK YOU.



    REGARDS.

    BRIJRAJ SINGH
    MAIL:brsingh.888gmail.com
    Personal no.9864833562

  2. #2
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    Default

    Quote Originally Posted by brsingh888 View Post
    SIR,
    I AM A REGULAR USER OF TATA PHOTON WHIZ WIRELESS INTERNET. I HAVE AN INTERNET CONNECTION OF TATA PHOTON WHIZ NO.9207344988 AND THEY PROVIDES THE PREPAID PLAN OF UNLIMITED DATA DOWNLOAD OF RS.849/- PER MONTH. I REGULARLY RECHAGRE ON DUE DATE. MY COMPLAIN IS THAT, THEY DEDUCT MY BALANCE UNNECESSARY, IF CALL TO CUSTOMER CARE THEY CAN'T NOT LISTEN ANY THING. KINDLY DO YOUR LEVEL BEST. THANK YOU.



    REGARDS.

    BRIJRAJ SINGH
    MAIL:brsingh.888gmail.com
    Personal no.9864833562

    Dear Customer

    Greetings from Tata Indicom!

    We would like to inform you that our team spoke to you through the registered complaint vide the docket number NTT079829127 and educated the resolution to you. Hope the information is clear and useful to you.

    Should you require any further assistance please mail us at customer.care@tatatel.co.in.

    Thanks and Regards
    Customer Care
    Tata Indicom.

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