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Careless Service Provided by LENOVO

This is a discussion on Careless Service Provided by LENOVO within the Laptops forums, part of the Computers & Accessories category; I had bought a Lenovo Laptop in 21/06/2008 from Staples.At that time Lenovo was offering 3Yrs Warranty Service.I had sent ...

     
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Old 08-03-2010, 05:45 PM
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Default Careless Service Provided by LENOVO

I had bought a Lenovo Laptop in 21/06/2008 from Staples.At that time Lenovo was offering 3Yrs Warranty Service.I had sent the Invoice Copy & Details of the laptop to Lenovo Warranty Service Dept on 21/04/2009 and as per the documents the Warranty Period was extended upto 21/06/2011.Now I am facing a problem in the DVD Writter of the Laptop.I am calling to Lenovo Custmer Service since last one month and everyday geting the same feedback that Laptop is not under warranty.As per the telephonic conversation with Custmer Service Dept,I have already sent the details of the Laptop again twice or thrice.And also everyday they are giving me some new phone nos. for Lenovo Warranty Service which are not existing. Now the situtaion is such that when I am calling to the Custmer Service Dept. they are not attending the call.
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