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Dell Computer India Pvt.Ltd.

This is a discussion on Dell Computer India Pvt.Ltd. within the Laptops forums, part of the Computers & Accessories category; Subject:defective laptop product is provided by dell computers. service tag:HLYW7BS i bought the dell xps-L501x on 2 jan 2011 online ...

  1. #1
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    Default Dell Computer India Pvt.Ltd.

    Subject:defective laptop product is provided by dell computers.

    service tag:HLYW7BS

    i bought the dell xps-L501x on 2 jan 2011 online directly from dell.since the day i got the it i facing many problems with the product.
    1.On the very first day of my order delivery i.e. on 14 jan 2011 i found out that there is a red spot on my laptop lcd screen,for that my lcd screen was replaced.
    2.after some days of use my USB port stopped functioning,for that mother board was replaced.
    3.since the problem was not fixed,again the daughter board was replaced.
    4.now i found out that my laptop does not have physical wi-fi adaptor.

    this time when i contacted dell,executive asked me to open the system again to fix the problem.

    already my system has been opened thrice by dell team and i do not want to open it again.due to this my laptop has became very fragile ,hardware parts got loose and lifetime of my system is very much degraded.

    i am very much disappointed of dell computers services and now do not want to continue with dell anymore.i want refund of my money as soon as possible.

    kindly register this case in consumer forum.i will be very grateful.

  2. #2
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    Thumbs down defective laptop product is provided by dell computers.

    Subject:defective laptop product is provided by dell computers.

    service tag:4T39RN1

    i bought the dell vostro 1014 on 29th November 2010 from SPECTRUM TECHNOLOGY 125,SAHEED NAGAR BHUBANESWAR PH-91-674-2542653 Invoice No.ST/R/10-11/394.since the day i got the it i facing many problems with the product.
    1.After the three months on march 2011.I found out that there is a booting&hanging problem in my laptop was there,for that only they replaced the hard disk but after sometime again the same problem was continue.again the dell care people had given the service and this time the laptop was functioning pry properly only for 14days and this time the Bluetooth port was not functioning and the rest of remaining problem was same and continuing.we talk with dell care center and in responses they told us that they will exchange the laptop but when we gone for exchange purpose to kolkatta they refused to exchange.so that they repair it and given to me.they already changed two times hard disk,two time motherboard and one time DVD writer but still the problem is same.whenever i used to call they will assit me through phone only and now they are waiting for , when my warranty period of my laptop will over.

    already my system has been opened thrice by dell team and i do not want to open it again.due to this my laptop has became very fragile ,hardware parts got loose and lifetime of my system is very much degraded.

    i am very much disappointed of dell computers services and now do not want to continue with dell anymore.i want refund of my money as soon as possible.

    kindly register this case in consumer forum.i will be very grateful.[/QUOTE]

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