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Dell india

This is a discussion on Dell india within the Laptops forums, part of the Computers & Accessories category; Hi, I have purchased Dell Inspiron n5110 Laptop on october 2010.My service tag number is hxltvq1.After 15 days it started ...

  1. #1
    Junior Member
    Join Date
    Dec 2011
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    4

    Default Dell india

    Hi,
    I have purchased Dell Inspiron n5110 Laptop on october 2010.My service tag number is hxltvq1.After 15 days it started giving problem.I had lots of faith on Dell but my faith and believe breaks.Its better to purchase any other company because its worthless to purchase Dell because they are not giving the quality.I have launched complaint but they have not solved my problem. My complaint number is 848217292. I am suffering from the following problem in my laptop.

    1. It is getting too heat within 10 minutes times. This is too risky to use may be burst.
    2. Battery backup is poor. Battery capacity is less than 40 minutes after full recharge.
    3. Internal Hardware sounds are coming. May be there is some hardware problem.
    4. Some keys i.e. “6” on keyboard are not working properly. Required to push hard.
    5. Processing speed is very slow even it is virus free and not having more data in my hard disk.

    Due to above Laptop problems, I am getting lots of problem in my studies as well as project works. This is directly affecting to my studies and growing future. They have said me that they will replace my laptop but they are wasting their time as well as my time.So, I am going to take legal action against them and will never suggest anyone to purchase Dell laptop in future.

    Regards
    Divyanshu Agarwal
    +919391937060

  2. #2
    Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default complaints with my keyboard

    Hai,
    I have purchased Dell Inspiron N4010 Laptop on 02/08/2011.My service tag number is BM0ZTQ1.After 4 months the keyboard is partially not working.Keys such as c,u,f,y,shift,up arrow key and backspace are not working.on top of that when i spoke to the supervisor he was very rude and as soon as he realised that i am a student he tried to avoid me and threaten me and saying that they would cut my warranty.I had a lot of faith in dell company. Due to above Laptop problems, I am getting lots of problem in my studies. This is directly affecting to my studies.They have said me that they can't replace it because of some reasons.So, I am going to take legal action against them and will never suggest anyone to purchase Dell laptop in future.
    Regards
    Jibin Mathew Abraham
    09745380370

  3. #3
    Member
    Join Date
    Nov 2011
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    38

    Default

    Hello Jibin,
    My sincere apologies to you. I have arranged a call for you from our Resolution Team to help you resolve this issue.

    Regards,

    -Tulsi
    Social Media Listening & Support Manager
    Dell India Pvt Ltd.

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