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dell laptop problem

This is a discussion on dell laptop problem within the Laptops forums, part of the Computers & Accessories category; Hello Sir, I would like to lodge a complaint against Dell laptop model Inspiron 5110 which i purchased on 29th ...

  1. #1
    Junior Member
    Join Date
    Feb 2012
    Posts
    4

    Default dell laptop problem

    Hello Sir,
    I would like to lodge a complaint against Dell laptop model Inspiron 5110 which i purchased on 29th dec 2011 from Balaji computer located at Muzaffarpr, Bihar.
    This is to bring to notice about the multiple hardware faliure which occured in this laptop within 30 days of purchasing. The first problem which i faced was with motherboard of this laptop which stopped working after 3 days of purchase. Being in warranty period,after that I face problem with my touch pad engineer from Dell Service center sent a part of touch pad and changed that after that my laptop bottom base is broken internally they told its manufacturing fault then he send bottom base of my laptop and changed that part.but the problem occured along with Wi-fi, Bluetooth and USB port not working. Now I don’t wana complain again to dell support I want my laptop replacement .
    Due to my utter shock and disappointment , I request Consumer Court to look into this issue as it is clear that the laptop had manufacturing defect right from the beginning. I have all three documents of my changed part…
    Sir, with all hopes lost now, I request you to look into this matter and help me out of my agony. I bought the laptop for 34800 rupees and now just after 30 days The tax invoice number for purchasing this laptop is 5797 and service tag of my laptop is B7FCVQ1..
    Best Regards,
    Saddam
    Laxmi Nagar, New delhi -110092
    India
    Mob-No - +91-9999890839

  2. #2
    Junior Member
    Join Date
    Feb 2012
    Posts
    4

    Default dell laptop problem

    Hello Sir,
    I would like to lodge a complaint against Dell laptop model Inspiron 5110 which i purchased on 29th dec 2011 from Balaji computer located at Muzaffarpr, Bihar.
    This is to bring to notice about the multiple hardware faliure which occured in this laptop wi...thin 30 days of purchasing. The first problem which i faced was with motherboard of this laptop which stopped working after 3 days of purchase. Being in warranty period,after that I face problem with my touch pad engineer from Dell Service center sent a part of touch pad and changed that after that my laptop bottom base is broken internally they told its manufacturing fault then he send bottom base of my laptop and changed that part.but the problem occured along with Wi-fi, Bluetooth and USB port not working. Now I don’t wana complain again to dell support I want my laptop replacement .
    Due to my utter shock and disappointment , I request Consumer Court to look into this issue as it is clear that the laptop had manufacturing defect right from the beginning. I have all three documents of my changed part…
    Sir, with all hopes lost now, I request you to look into this matter and help me out of my agony. I bought the laptop for 34800 rupees and now just after 30 days The tax invoice number for purchasing this laptop is 5797 and service tag of my laptop is B7FCVQ1..
    Best Regards,
    Saddam
    Laxmi Nagar, New delhi -110092
    India
    Mob-No - +91-9999890839

  3. #3
    Junior Member
    Join Date
    Feb 2012
    Posts
    4

    Default dell laptop problem

    Hello Sir,
    I would like to lodge a complaint against Dell laptop model Inspiron 5110 which i purchased on 29th dec 2011 from Balaji computer located at Muzaffarpr, Bihar.
    This is to bring to notice about the multiple hardware faliure which occured in this laptop wi...thin 30 days of purchasing. The first problem which i faced was with motherboard of this laptop which stopped working after 3 days of purchase. Being in warranty period,after that I face problem with my touch pad engineer from Dell Service center sent a part of touch pad and changed that after that my laptop bottom base is broken internally they told its manufacturing fault then he send bottom base of my laptop and changed that part.but the problem occured along with Wi-fi, Bluetooth and USB port not working. Now I don’t wana complain again to dell support I want my laptop replacement .
    Due to my utter shock and disappointment , I request Consumer Court to look into this issue as it is clear that the laptop had manufacturing defect right from the beginning. I have all three documents of my changed part…
    Sir, with all hopes lost now, I request you to look into this matter and help me out of my agony. I bought the laptop for 34800 rupees and now just after 30 days The tax invoice number for purchasing this laptop is 5797 and service tag of my laptop is B7FCVQ1..
    Best Regards,
    Saddam
    Laxmi Nagar, New delhi -110092
    India
    Mob-No - +91-9999890839

  4. #4
    Junior Member
    Join Date
    Jan 2012
    Posts
    25

    Default

    Hi Saddam,
    I regret for the inconvenience and poor support you received.. Please send your contact details, order number and issue description to CSMB_India_SSR_Escalations@Dell.com. This is the email id of our Resolution team who can help you resolve this issue.

    Regards,
    -Lilly
    Social Media Outreach and Resolver
    Dell India Pvt Ltd

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