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Dell poor service response

This is a discussion on Dell poor service response within the Laptops forums, part of the Computers & Accessories category; i hae complained aout my dell laptop on 8th of this month and nothing has been done.Meanwhile i have made ...

     
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Old 08-19-2010, 04:15 PM
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Default Dell poor service response

i hae complained aout my dell laptop on 8th of this month and nothing has been done.Meanwhile i have made several calls to dell helpline unit and everytime their answer is same that their server is down or my line has been disconnected by them.
i am too exhaussted with my problem and my laptop has also become very slow and the right click of my touchpad has stopped working.My previous complain was--

I have brought dell inspiron 1564 ,service tag f9bl5bs which i brought on 2nd august 2010 from galaxy pc4u in meerut.Its touchpad stopped working after sometime which i show it to dell authorised dealer in meerut city and he flatlly refused to check my laptop . They said that they wont even touch my laptop without bill which was not there with me.I asked them to check their records but they said they will be charging me RS 300 to issue that.
When i called DELL helpline number , they always say there server is down and asked me to call the next day.I have called them 3 times and everytime i m hearing this.
I am a student and i have been studying in jamshedpur and i cant go to meerut again and again and dell too is not responding to my problem.
I m really fed up of my problem and want it to solve as soon as possilble.


Ishan jain
contact no. 9027798989,9204674970
address- room no. 321 , hostel I ,N.I.T Adityapur,Jamshedpur
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