To
The authority
Consumer Forum india

From : bhupendra jain <bhupjain2007@indiatimes.com>
Sir,
I have display Problem + Dvd writer problem in my leaptop.I have bought leaptop from advanced tecnology computer Indore, Marketing division of Hcl dated 27/12/2008 with Invoice No. 1065 ,Serial no. Leaptop 8084AX069212 and challan no. 2596. At time of purchase ,I have deposted Rs 1000 + taxes extra for zyada ka waada offer which includes four gift item & extendable warranty to 3 years.My gift item invoice No is 7220001063 dated 16.02.09.HCL company did not send me extendible warranty document for 3year warranty service.Mr Neeraj HCL executive insisted on one E mail for 3 year warranty service.Sir we did not recieved any Email from company for 3 year extendable warranty or any printed document from company.
Sir it is full responsibility of Hcl company and advanced tecnology computer Indore to provide 3 year warranty Service.
I am forced to take hard legal Action against Hcl company and Adtek computers indore. . This is whole responsibility of Hcl company and Advanced Technology computer Indore which prompted me for taking a hard action.
Sir HCL customer care center and MR Kripashankar HCL executive
are not responding either through E mail or telephone.
Please help me through consumer forum to repair my Leaptop with 3 year warranty service.
Thanking you
Dr Bhupendra jain
61 , Sarvasampanna Nagar near Manavta Nagar indore Indore 452001 Mobile phone No 09425166311 Mobile No. 09425026271
E mail - bhupjain2007@indiatimes.com
bhujain2007@rediff.com