Dear sir/Mam,
I have a flickring problem in my HP laptop screen since dec 09.Initially i took my laptop to BHOPAL(INDIA) HP service center(MP Nagar) on 26th december with warranty ending on 9th jan. but due to some reasons service engineers couldn't identify the problem. and they returned my laptop on 6th saiying if problem still persists you can come up again and it'll be counted as warranty case.in two days i went back as the problem was not over this time they identified the problem and give me a "Yellow slip" saying "PART PENDING" but they have never replaced that.I am not left with any other option except to go for consumer court..


Plz. reffer to
TOKEN No.-W-712
Obligation type-02N
date on yellow slip(30-12-09)
S. No.-2CE8361GHF
Product No.-FQ366PA
HP service centre Address-
RT Outsourcing service ltd.
1st floor,Plot No-48
Zone II MP nagar
Bhopal

I have registered this case even with HP care and they are giving me reasons as follows...


It was a mistake by one engineer from there part who by mistake have mentioned that part is pending. They have apologies for this mistake.

Hence, the notebook need to be fixed on chargeable basis of parts of labour if you are experiencing this issue now.


Actually what service center people give me reasons were like my number was coming out of reach/Switched off so we closed the case...



And the case ID that i registered with service center people is...

Service Request: 4439890


Kindly revert ASAP..

Warm Regards,
Sulabh Kulshrestha
07898019959