Hi,my name is Ankur Kukreti I purchased a HP laptop modle DV6-1319TX,S.No-CNF9471KSF on 19 dec 2009.A scheme was running according to which a gift was to be given which was a videocon 22" LCD TV if we pay Rs 7,999 extra on purchasing the laptop.So after purchasing the laptop I registered on their HP redemption Cell website & got my redemption code which is 82H4FIVPF5.On 21 dec 2009 I send them a cheque(No-708300) of Rs 8000 payable to 'Solution Integrated Marketing Services Pvt Ltd' New Delhi Ater one week when I enquired on their helpline number they told me that they have got all my required documents along with the cheque,but they require another 1000 Rs as additional taxes for delivering the TV.So I send them another cheque(No-243622) of Rs 1000 on 6 jan 2010.When after few days I call to there helpline number they told me that they have received my second cheque also & my gift will be deleiverd within eight weeks.But still I hav'nt got my gift after 6 months.Since then I have been trying there helpline number but no body is answering my call.
After all this I contacted my dealer from which I have purchased the laptop & told him all the details.He give me some assurance that he will try on his behalf & will contact the HP people about my complaint.
After all this I got a mail on 18 may 2010 from some Pallavi Sharma that they require some alternate address as my address was not a serviceable location for the courier companies on board with them.So I contacted my dealer in dehradun & gave his address.
Kindly tell me what I can do further in order to receive my gift or money as soon as possible. I am sending you the HP redemption cell address & contact number & also my dealer address & contact number.


HP Redemption Cell Address
HP Redemption Cell
C/o Solutions Integrated Marketing Services Pvt Limited.
208,2nd Floor,Harsh Bhavan
64-65,Nehru Place,
New Delhi-110019
Phone No-011-41306700
Fax No-011-41306731

Dealer Address
Naresh Batra
NK Systems
110 Tagore Villa
Chakrata Dehradoon
pin code-248001
E mail-naresh@nksystemsonline.com
phone No-9837008295

My contact
Ankur kukreti
House No-H-147,Phase-2
Shiwalik Nagar,BHEL,Hardwar
Pin Code-249403
Phone No-9411151895,01334-232180