i have purchased sony vaio laptop model no. VPCEB24EN on 29/06/10.it start giving me problem with in 11 days. firstly its os crashed.when i go to vaio care which is 26 km from my place .they fix problem but after 3 days its hard disk get crashed. now even after replacement of my laptop, the new one crashed & i am not getting proper attention from the service center. its a acse of mantal hrassment. i am noot able to concentrate on my studies because of this.

Dear Sir,

Regret the inconvenience caused to you. Please report this at our official helpline 1800-103-7799. They will be able to help you on this. This is a third-party forum and will not provide you any resolution.

Regards,
Sony India Team

one thing i ud like to inform about the technical group of sony that inspite of so many people on" sony" why r u people creating defective products,tk my example i have bought a vaio laptop recently since a month and i am having problem of the dvd player i made a mistake trusting sony and one thing this is not the fault of the company its the hardware engineers fault they making such products.i don't want ur service but i want that u people sud keep ur reputation.don't make faulty products.people r investing lot of money.

Why Laptop of Sony is allowed in the Indian Market, if they are not able to provide service. Even if there is no contact number available in the website to solve the issues apart from the customer care.

Dear Sir,
Sony India is open for communication through all channels. As you mentioned, we have a dedicated customer care to take care of the consumer concerns. You are most welcome to report all your Sony products and service related concerns at our toll-free helpline 1800-103-7799. You can also email us at sonyindia.care@ap.sony.com. Additionally, you can post your problems at our website at the given link - Contact Us : Site Info : Sony India
Hope this information helps you in finding the right channels for reaching Sony India.
This is a third party forum and will not provide you any assistance in any way. Please get in touch with our official channels for early resolution of your queries.
Regards,
Sony India Team.