sir,
i have purchased a sony vaio cs-24 in the month of nov 09 from Ishanya Mall, Pune which is of future group after purchasing when i went for servicing the servicing center of sony told me that the battery attached with my laptop is not the original battery which should be with my set.

after that i went to the dealer he told that he is not able to do any thing in this regard

can u do some thing

by rahul singh

talktorahulsingh420@yahoo.com

Originally Posted by rahul singh

sir,
i have purchased a sony vaio cs-24 in the month of nov 09 from Ishanya Mall, Pune which is of future group after purchasing when i went for servicing the servicing center of sony told me that the battery attached with my laptop is not the original battery which should be with my set.

after that i went to the dealer he told that he is not able to do any thing in this regard

can u do some thing

by rahul singh

talktorahulsingh420@yahoo.com

Dear Sir,

Have you purchased this product from an authorised authorised dealer? Do you have warranty details with you? Did you speak to the dealer for giving wrong battery?

Please elaborate on these questions. You can also call us at 1800-103-7799 for assistance.
'
Regards,
Sony India Team

I would like to share my worst experience with sony. I also purchased Vaio T 27 model from nehru place authorized sony showroom, when it was new. I used it very rarly & carefully as it was 1,24,000 rs at that time. after one yr. one month suddenly disply had gone. i went to lajapatnagar sony servicing center , he kept for 2/3 days & told me it will cost 49,000rs for mother board as its motherboard has gone. I went to sony main servicing center on NOIDA road/okhla. they quoted 42,000/rs . again i got trnsfer to pune went to authorized center the quote was also same. & worst thing was my warranty period was over before one month & i was not aware of extended warranty.

I want to ask one thing is it the quality sony gives custimes charging such a high range? & after 4/5 yrs also charge is same evenif it is outdated model.. i strongly feel motherboard had replaced when i had given my laptop in lajpatnagar authorised servicing center.

I recommend everybody DONT GO FOR SONY EVER THEY ARE CHEATER & SERVICE IS WORST & PRICES ARE VERY HIGH. & the answer they have given her is same for evrybody . i had knocked the door of there every dep. as it was not possible for me to purchase motherboard . & If they are launching such ahigh range series why there is problem in major part of mother board?

deepika
dpka8@rediffmail.com