my laptop is e-series model no.-vpceb16fg .
my laptop was creating speaker problem i came to know it just the second day of the day of purchase then i took it to service center - rajajinagar banglore Sony service center . they kept my laptop for about two days but then also the problem is not solved .i have a doubt in my mind they have replaced my speakers through local speakers .please take this matter into serious consideration otherwise i have to take some serious action .

Originally Posted by ashishsamayier@gmail.com

my laptop is e-series model no.-vpceb16fg .
my laptop was creating speaker problem i came to know it just the second day of the day of purchase then i took it to service center - rajajinagar banglore Sony service center . they kept my laptop for about two days but then also the problem is not solved .i have a doubt in my mind they have replaced my speakers through local speakers .please take this matter into serious consideration otherwise i have to take some serious action .

@ashishsamayier -

Dear Sir,

Our service centres work at Sony Global standards. This is true for all our service centres whether it’s a direct service centre or an authorised service centre.

Still if you have concerns, you can get the product verified at our any of the touch point for checking its originality. Further, we strongly request you not to visit any of the grey market channels for repair.

For further reference on this query, you may call us at 1800-103-7799 (Toll Free). Also, request you to post all Sony-related complaints and concerns on our official website - http://www.sony.co.in/section/contactus

This may help you in getting proper assistance for your queries.

Regards,
Sony India Team