Below is the mails (2) I sent the Brother Company (in India) whose office is in
"Brother International (India) Private Limited
703 - 705 Powai Plaza,
Hiranandani Business Park.
Powai, Mumbai 76."
that my Printer which is in repairable condition but not been repaired since over 4 months and no response has been corresponded to me since having given the printer to their service center in Kolkata.

I am requesting you to please look into this matter and find me a response at the earliest at varun_dhall_2002@yahoo.co.in for 'Associated Enterprises Pvt Ltd.", Asansol, West Bengal-713301.

Thank You



"Dear Sir

I have attached below my mail sent to your authorized service center in Kolkata.
My problem is that it has been a long time since my printer is not functioning,
and your service people have not been interested in giving us a response,
either by phone or by e-mail.
I don't know if this is the course of action Brother (company) takes in responding
to the complaints sent to it, but if I do not receive any response from you within
the next 24 hours I will be compelled to go and complain to the Consumer Forum."

"I have given a BROTHER All in One Printer for repairs on 15-09-2011 and there is no response from your end on our follow-up.
Vendor: BROTHER
Model: MFC 7340
Serial No.: F9N221135
Prob: NOT WORKING
Accessories received: TONNER(REFILL), DRUM
Unit recd date: 15.09.2011

Signed on 28.09.2011 but there is no response on call.
Please immediately inform about the status."